Title: Error – Bug Last modified: December 31, 2019 --- # Error – Bug * Resolved [bling007](https://wordpress.org/support/users/bling007/) * (@bling007) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/) * An error of type E_ERROR was caused in line 1803 of the file /var/www/html/wp- content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class- cartflows-ca-cart-abandonment.php. Error message: Uncaught Error: Call to a member function get_id() on bool in /var/www/html/wp-content/plugins/woo-cart-abandonment- recovery/modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php:1803 Stack trace: #0 /var/www/html/wp-content/plugins/woo-cart-abandonment-recovery/ modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php(1708): Cartflows_Ca_Cart_Abandonment- >get_email_product_block(‘a:24:{s:32:”738…’, ‘25972.00’) #1 /var/www/html/wp- content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class- cartflows-ca-cart-abandonment.php(1544): Cartflows_Ca_Cart_Abandonment->send_email_templates( Object(stdClass)) #2 /var/www/html/wp-content/plugins/woo-cart-abandonment-recovery/ modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php(600): Cartflows_Ca_Cart_Abandonment- >send_emails_to_callback() #3 /var/www/html/wp-includes/class-wp-hook.php(288): Cartflows_Ca_Cart_Abandonment->update_order_status() #4 /var/www/html/wp-includes/ class-wp-hook.php(312): WP_Hook->apply_filters(”, A Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/) * (@cartflows) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12282403) * Hello [@bling007](https://wordpress.org/support/users/bling007/) ! * Thank you for contacting us! * This is odd, and should not happen. * Can you please open a support ticket from here and provide the site’s wp-admin login details so that one of our developers will solve it for you. * Here is the link from where you can open a support ticket: [https://cartflows.com/support/open-a-ticket/](https://cartflows.com/support/open-a-ticket/) * Looking forward to hearing from you. * Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/) * (@cartflows) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12295282) * Hello [@bling007](https://wordpress.org/support/users/bling007/), * Since we have not heard back from you on this issue we’re going to go ahead and close the thread. * If you have any other questions please feel free to open a support ticket [here](https://cartflows.com/support/). * Thank You! * Thread Starter [bling007](https://wordpress.org/support/users/bling007/) * (@bling007) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12295828) * Providing access to the live site wasn’t an option. * Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/) * (@cartflows) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12296116) * Hello [@bling007](https://wordpress.org/support/users/bling007/), * We apologize for the inconvenience. I would like to know that have you added any custom code in the function.php? As we are trying to reproduce this issue on our end. * Looking forward to hearing from you. * Thank You! * Thread Starter [bling007](https://wordpress.org/support/users/bling007/) * (@bling007) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12296125) * I have added alot of them. We need to customize certain woocommerce functions etc. Its a very common process. * Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/) * (@cartflows) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12299129) * Hello [@bling007](https://wordpress.org/support/users/bling007/), * Have you added any code that tries to modify the woocommerce product properties? * If yes then can you please share it with us we will try to find out a solution for it. * Looking forward to hearing from you. * Thread Starter [bling007](https://wordpress.org/support/users/bling007/) * (@bling007) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12299344) * Explain Product properties? I understand custom fields, taxonomies. Please talk in developer terms. I mostly use the codes to “display” extra options on Product page. I have only a few lines that actually modify the values sent to DB. I can look, if you point me in developer terms. * Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/) * (@cartflows) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12302837) * Hello [@bling007](https://wordpress.org/support/users/bling007/), * Sorry for the inconvenience. * Just let you know that our developers are working on this issue and we will fix this issue and release it soon. * Thank You! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Error – Bug’ is closed to new replies. * ![](https://ps.w.org/woo-cart-abandonment-recovery/assets/icon-256x256.gif?rev =3370405) * [Cart Abandonment Recovery for WooCommerce – Recover Lost Sales with Automated Emails](https://wordpress.org/plugins/woo-cart-abandonment-recovery/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-cart-abandonment-recovery/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/) * [Active Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/reviews/) * 8 replies * 2 participants * Last reply from: [CartFlows Team](https://wordpress.org/support/users/cartflows/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/error-bug-4/#post-12302837) * Status: resolved