Title: Error Automation
Last modified: March 9, 2024

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# Error Automation

 *  [carlottajommi](https://wordpress.org/support/users/carlottajommi/)
 * (@carlottajommi)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-automation/)
 * Hi all
 * On my website I had created two Automation:
   1) sending coupons for newsletter
   subscription2) sending coupons after purchaseFor the past few days, my customers
   have been telling me that they are not receiving the coupon email.I went to check
   in Automation and actually the page gives error both when creating the page design
   and when activating the Automation.Do you have any ideas on how to fix the problem?
   Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Support [Tseten a11n](https://wordpress.org/support/users/tibetanitech/)
 * (@tibetanitech)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-automation/#post-17503581)
 * I see that you need assistance with an issue related to [MailPoet](https://woocommerce.com/products/mailpoet/).
   In order to better assist you, could you please provide the following information:
 * 1. A screenshot of the [MailPoet](https://woocommerce.com/products/mailpoet/)
   > Help > System Status page. Please ensure to capture the whole page or make 
   several screenshots.
 * 2. Copy and paste the information from [MailPoet](https://woocommerce.com/products/mailpoet/)
   > Help > System Info.
 * 3. More information about the error you see. What is that error?
 * This information will help us better understand your setup and diagnose the issue
   more effectively. Thank you!

Viewing 1 replies (of 1 total)

The topic ‘Error Automation’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tseten a11n](https://wordpress.org/support/users/tibetanitech/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-automation/#post-17503581)
 * Status: not resolved