Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Error attribute alt, on the web use description as alt.

  • amagonley

    (@amagonley)


    Good afternoon, sir,

    I don’t know from what moment this bug is happening to me, but the NextGen Gallery plugin is not picking up the alt attribute correctly.

    When you inspect the element in the browser, you can see that the alt of each image, is not the alt that I have indicated in the backoffice, but instead appears the description of the image.

    I imagine that this error occurred at the time of updating wordpress or the plugin itself, which is true that with regard to the SEO is a serious error that must be fixed as soon as possible.

    Has it happened to any of you?

    Thank you in advance.

    • This topic was modified 2 months ago by  amagonley.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @amagonley,

    Actually, NextGen has one single field for both the image’s “Alt/Title” so it would be normally to see the same text for both of them.

    As for the problem, can you please let us know what lightbox effect you are using?

    Mihai

    amagonley

    (@amagonley)

    Good afternoon again,

    First of all, thank you for answering.

    The lightbox effect being used is “Fancybox”, although I think it has nothing to do with the error we are communicating.

    The title and ATL field is the same, that’s correct. The problem is that we indicate an ALT/Title to an image and when we review the source code of any NexGen Gallery image and the ALT/Title attribute is not synchronized with the ATL/Title that we have indicated in the Backoffice, in its case it is using the description field.

    Is the problem clearer now?

    • This reply was modified 2 months ago by  amagonley.
    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @amagonley,

    Thanks for your reply and for the details. Can you please try to remove any caching and also clear the image cache from “Gallery -> Other Options -> Miscellanous” to see if that will help applying the ALT/Title attribute? Also, please point us to the problematic gallery page and provide us with a screen from the backend to allow us compare the results.

    Thanks,
    Mihai

    Good afternoon again,

    We have cleaned the cache of the server, we have cleaned and deactivated the cache plugins of the backoffice of the web page and we have cleaned the cache in the “Miscellanous” section of the NextGen Gallery but the problem remains the same.

    Attached is a screenshot of a specific image as an example, both in the configuration of the backoffice and in the source code of the website.

    – backoffice image
    – image source code

    Greetings, thank you very much.

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Thanks for the screens, @amagonley!

    I see from the screens that the mentioned piece of markup is from the Fancybox image.
    The alt from the Fancybox image is being used in order to display the image’s description when you click on a image in order to open it in the Fancybox so that actually works just like it should in this case.

    Mihai

    • This reply was modified 1 month, 4 weeks ago by  mihai-imagely.
    amagonley

    (@amagonley)

    It is not logical that the field “description” is taking it as “alt”, although if you mention that it is correct, it will be correct.

    If the field “description” is taking it as “alt”, the first field that appears in the screenshot. What function does it have? Where is this text reflected?

    Right now we have all the images with the “alt” repeated, thinking that the description is doing correctly its function, although you indicate us that the description really is the “alt”.

    Plugin Support gabyimagely

    (@gabyimagely)

    Hi @amagonley

    Apologies.
    Please, if you have some time fill a bug report here: http://www.imagely.com/report-bug, refer back to this forum thread and let them know Gaby referred you.

    Please, mention that it’s a usability bug; you don’t need to test for conflicts in this particular case.

    – Gaby, Customer Support.

Viewing 7 replies - 1 through 7 (of 7 total)
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