Title: Error at Checkout
Last modified: January 21, 2022

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# Error at Checkout

 *  [jenroberts75](https://wordpress.org/support/users/jenroberts75/)
 * (@jenroberts75)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-at-checkout-5/)
 * When you click on ‘Pay Now’ in the form to buy a gift item you get a message 
   that says ‘Error occurred’.
 * Any thoughts on why this is happening?
 * Thank you.
    -  This topic was modified 4 years, 3 months ago by [jenroberts75](https://wordpress.org/support/users/jenroberts75/).
    -  This topic was modified 4 years, 3 months ago by [jenroberts75](https://wordpress.org/support/users/jenroberts75/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-at-checkout-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-at-checkout-5/#post-15278658)
 * Hi [@jenroberts75](https://wordpress.org/support/users/jenroberts75/) ,
    Thanks
   for your message, We will check it and inform to you soon, thanks!
 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-at-checkout-5/#post-15283264)
 * Hi [@jenroberts75](https://wordpress.org/support/users/jenroberts75/) ,
    We think
   that you filled “Stripe Publishable key” or “Stripe Secret Key” incorrectly. 
   Please try to double check as screenshot: [https://i.imgur.com/0QG0Fnw.png](https://i.imgur.com/0QG0Fnw.png)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error at Checkout’ is closed to new replies.

 * ![](https://ps.w.org/gift-voucher/assets/icon-256x256.png?rev=2433083)
 * [Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported)](https://wordpress.org/plugins/gift-voucher/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gift-voucher/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gift-voucher/)
 * [Active Topics](https://wordpress.org/support/plugin/gift-voucher/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gift-voucher/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gift-voucher/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/error-at-checkout-5/#post-15283264)
 * Status: not resolved