Title: error API connection
Last modified: August 2, 2017

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# error API connection

 *  [goldfred](https://wordpress.org/support/users/goldfred/)
 * (@goldfred)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-api-connection/)
 * Hello,
 * The plugin was working until yesterday, and now it desactivate by itself with
   this error :
 * > Une erreur apparaît (erreur 60: SSL certificate problem, verify that the CA
   > cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:
   > certificate verify failed). Veuillez la vérifier dans votre Shipping Manager(
   > [https://www.bpost.be/ShmBackEnd/private](https://www.bpost.be/ShmBackEnd/private))
   > Le plugin a été désactivé car la connexion à l’API a échoué. N’oubliez pas 
   > de le réactiver quand vous aurez mis les bon accès
 * Can you help me please ? It’s very blocking…
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [MWP](https://wordpress.org/support/users/mwpdev/)
 * (@mwpdev)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-api-connection/#post-9373551)
 * The problem has been reported in bpost
 * Here is the answer:
    Indeed, a series of our customers meets your worries.   
   I retrieved the information from our supplier to find a solution.   They are 
   actively busy solving this.   Unfortunately, I have no time to give you, but 
   I will come back to you as soon as I have more news.
 *  Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * (@bpost_shipping)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-api-connection/#post-9397500)
 * Hello Goldfred,
 * We have had a number of customers with this error message. Those clients were
   all under OVH. Is this the case for you?
 * If is itso, OVH has issued its certificate two days ago. Can you try again?
 * Antidot also proposed the following solution: This one was able to solve the 
   worries of our customers
 * [http://bpost.freshdesk.com/support/solutions/articles/4000106780-ovh-issue-60-ssl-certificate-problem](http://bpost.freshdesk.com/support/solutions/articles/4000106780-ovh-issue-60-ssl-certificate-problem)
 * King Regards,
 * Giuseppe

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error API connection’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/error-api-connection/#post-9397500)
 * Status: not resolved