Support » Plugin: Jetpack by WordPress.com » Error "an error occurred while processing this directive"

  • Resolved rafael1338

    (@rafael1338)


    Hello!

    A while back here began to appear the error

    an error occurred while processing this directive

    This error sometimes appeared, and was increasing frequency. Now, in every post that I will make the error appears. I click publish, spends a few seconds and the error appears. Today I was getting the error 500 when trying to publish. Delete and reinstall the Jetpack, and 500 error disappeared, but “an error occurred while processing this directive” continues.

    I’ve done several tests with other plugins, I changed the theme, and even then the error continues. If I disable the Jetpack, everything works perfectly.

    Can you help me?

    https://wordpress.org/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you add the following to your site’s wp-config.php file?

    define('WP_DEBUG', true);
    
    if ( WP_DEBUG ) {
    
            @error_reporting( E_ALL );
            @ini_set( 'log_errors', true );
            @ini_set( 'log_errors_max_len', '0' );
    
            define( 'WP_DEBUG_LOG', true );
            define('WP_DEBUG_DISPLAY', false);
            define( 'CONCATENATE_SCRIPTS', false );
            define( 'SAVEQUERIES', true );
    
    }

    Once you’ve done so, try publishing a new post when Jetpack is active, and then check the wp-content/debug.log file for errors. You can paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Thanks!

    Hello!

    I did this and found the error. It was a conflict between the Jetpack and other plugin. As the Jetpack is more important, I disabled the other.

    Thank you!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you let me know what that other plugin was? It may help me help other Jetpack users in the future, and may help the other plugin’s authors too 🙂

    Thanks!

    Simple Google Sitemap XML.

Viewing 4 replies - 1 through 4 (of 4 total)
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