Error* All affiliate dashboards have the same users.

  • Resolved shareabiz

    (@shareabiz)


    1 year, 5 months ago

    All affiliate dashboards stopped working and are only showing one coupon (not mine). The page keeps refreshing and can’t do anything. I deleted the coupon and purged the cache and that took that coupon/user out and is now showing mine, but the page just keeps loading with the 3 dots, saying “Calculating Statistics”. But on other affiliate account it shows someone else coupon and username in the affiliate dashboard, but their own in the WP account.

    • This topic was modified 1 year, 5 months ago by shareabiz.
    • This topic was modified 1 year, 5 months ago by shareabiz.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter shareabiz

    (@shareabiz)

    1 year, 5 months ago

    I found this page that looks similar to what I am facing: https://wordpress.org/support/topic/affiliates-dashboard-is-only-showing-loading/ .

    I haven’t changed updated or added any plugins. It just started randomly. It worked yesterday just fine. The only thing that changed is I had large influx of affiliates sign up yesterday.

    Thread Starter shareabiz

    (@shareabiz)

    1 year, 5 months ago

    Update* I deactivated litespeed cache and now it shows a different issue. When I log into my WP account and try to click on affiliate account, it shows a log in page again. Then I tried to login, but it doesn’t allow me to log in as an affiliate. Then I reactivated the litespeed cache plugin and the affiliate dashboard works again. However, it’s not my account it’s someone elses.

    • This reply was modified 1 year, 5 months ago by shareabiz. Reason: Adding more info
    Thread Starter shareabiz

    (@shareabiz)

    1 year, 5 months ago

    3rd Update* I logged into Account #2 successfully, but when I switched back to my original account (Account #1), it displayed Account #2’s information (coupon codes, username, etc.).To test further, another user logged into their account, and I was able to see their account details as well. It seems like the last user to log in causes their account details to override and display for everyone else.

    Plugin Author Elliot Sowersby / RelyWP

    (@elliotvs)

    1 year, 5 months ago

    Hi,

    This does sound like a caching issue. Are you able to exclude the affiliate dashboard from being cached?

    Feel free to send us a message here with more details so we can look into it further for you: https://couponaffiliates.com/contact-form/

    Thread Starter shareabiz

    (@shareabiz)

    1 year, 5 months ago

    I am not sure how to do that, but am wondering why I can’t login when disabling the cache tool. I contacted you via the form as well.

    Thread Starter shareabiz

    (@shareabiz)

    1 year, 5 months ago

    Hi, can I get some help please. My affiliates are not able to log in to their accounts.

    I sent emails and used the form to contact you. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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