• Resolved robbiemason

    (@robbiemason)


    Hi,

    After I have entered the card details and gone through the visa pop up window.. Instead of being redirected back to a thank-you page I go through to a blank white page with “-1” in the top left corner.

    Any idea on why this is happening?

    Thanks
    Robbie

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author George Kapsalakis

    (@georgekapsalakis)

    Hello,
    as i can see you have added wrong return urls in the vivawallet settings.
    Please go to your viva admin panel and change the success and return url according to these instructions: https://wordpress.org/plugins/woo-payment-gateway-for-vivapayments/#installation

    Keep in mind that it may be needed from the vivawallet to review the changes which may take some time.

    Plugin Support gibeladakis

    (@gibeladakis)

    Good morning @robbiemason ,

    regarding the issue you have mentioned above, could you please confirm whether the solution provided has helped you or not so we can go on and close this support request.

    In case of further questions or clarifications, we are at your service as always.

    George I Beladakis
    Quality Assurance & Quality Control Analyst for Enartia

Viewing 2 replies - 1 through 2 (of 2 total)
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