Error after upgrade to 1.5.8.9

  • Resolved davidstrejc

    (@davidstrejc)


    4 years, 10 months ago

    After upgrade from 1.5.8.8 to 1.5.8.9 we are receiving following error which is definitely caused by ATUM:

    syntax error near unexpected token in json at position 0

    PHP 7.2

    This is happening right after clicking on purchase button in checkout.

    Thanks for fixing.

    • This topic was modified 4 years, 10 months ago by davidstrejc.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    4 years, 10 months ago

    Hi @davidstrejc ´

    Thank you very much for your post.

    Sorry to hear you have error coming up in your site. However, to find out what is causing it we need to dig a little deeper.

    1. Does the error disappear when you get one version back with ATUM?
    2. What is the version of WooCommerce and WP you on, pls?
    3. Would you tell me the content of your PHP error log, pls?

    Thank you,

    Pavel

    Thread Starter davidstrejc

    (@davidstrejc)

    4 years, 10 months ago

    In PHP error log there is nothing related to this issue.

    I am using ShopKeeper Theme and I did not try to switch to default.

    I had to switch back to 1.5.8.8 and everything is working correctly.
    I got WooCommerce 3.6.4

    Anything else I can do?

    Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    4 years, 9 months ago

    Hi D,

    I assume it is caused by another plugin?

    Update your staging site to the latest and try disabling all plugins apart of 2 – ATUM and WC. Change your theme to any default WP.

    Test if the error is gone. If it is, then I am correct and you will need to bring all back one by one starting with your theme. When the error shows, the issue will be the last activated plugin.

    Pavel

Viewing 3 replies - 1 through 3 (of 3 total)
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