Title: Error after update
Last modified: September 1, 2016

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# Error after update

 *  Resolved [myclassicrideeu](https://wordpress.org/support/users/myclassicrideeu/)
 * (@myclassicrideeu)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-after-update-66/)
 * Getting this error on latest version (2.12.1).
 *     ```
       Warning: is_file(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/data/web/virtuals/111113/virtual) in /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-content/plugins/cyclone-slider-2/src/CycloneSlider/ImageResizer.php on line 62
   
       Fatal error: Uncaught exception 'Exception' with message 'Could not open image.' in /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-content/plugins/cyclone-slider-2/src/CycloneSlider/Grafika/Imagick/Editor.php:456 Stack trace: #0 /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-content/plugins/cyclone-slider-2/src/CycloneSlider/ImageResizer.php(105): CycloneSlider\Grafika\Imagick\Editor->open(false) #1 /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-content/plugins/cyclone-slider-2/src/CycloneSlider/ImageResizer.php(64): CycloneSlider_ImageResizer->resize_slide_image(false, '/', '1140', '641', 'fit', '80') #2 /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-content/plugins/cyclone-slider-2/src/CycloneSlider/Data.php(80): CycloneSlider_ImageResizer->resize_images(Array, Array) #3 [internal function]: CycloneSlider_Data->save_slider_post(5401) #4 /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-includes/plugin.php(525): call_user_func_arr in /data/web/virtuals/111113/virtual/www/domains/myclassicride.eu/wp-content/plugins/cyclone-slider-2/src/CycloneSlider/Grafika/Imagick/Editor.php on line 456
       ```
   
 * What can I do? I’m unable to update my sliders. On frontend they remain as they
   have been saved about 10 days ago. Thanks.
 * [https://wordpress.org/plugins/cyclone-slider-2/](https://wordpress.org/plugins/cyclone-slider-2/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [kosinix](https://wordpress.org/support/users/kosinix/)
 * (@kosinix)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-after-update-66/#post-7563895)
 * Hmm. It looks like you have a slide with an image that no longer exists. For 
   now please delete the slide or update its image.
 * I’ll work on catching that Exception error for the next release.
 * Best,
 *  Thread Starter [myclassicrideeu](https://wordpress.org/support/users/myclassicrideeu/)
 * (@myclassicrideeu)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-after-update-66/#post-7563898)
 * In both my sliders there are only YouTube videos and all of them are public so
   I dont think it’s matter of an image.
 *  [Jules120](https://wordpress.org/support/users/jules120/)
 * (@jules120)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-after-update-66/#post-7563902)
 * I’m having the same issue. I tried deleting the plugin and reinstalling it. Also
   I tried creating a new slideshow and I keep getting the same error. Also I tried
   just switching the picture in the slideshow and updating it with the new image
   and again…same error.
 *  [Jules120](https://wordpress.org/support/users/jules120/)
 * (@jules120)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-after-update-66/#post-7563905)
 * Sorry, I think my error message is different. Let me start new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error after update’ is closed to new replies.

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## Tags

 * [save](https://wordpress.org/support/topic-tag/save/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 4 replies
 * 3 participants
 * Last reply from: [Jules120](https://wordpress.org/support/users/jules120/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/error-after-update-66/#post-7563905)
 * Status: resolved