Support » Plugin: WooCommerce » Error after selecting size option

  • Resolved webqueenhtc


    Our site is a ‘work-in-progress’; it is not live yet. I just notice it today that when I test ordering products with options, I got the error as shown circled in red at

    There aren’t any error inside my WP pages. any suggestion on how to fix it is greatly appreciated.

    The page I need help with: [log in to see the link]

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  • Plugin Support Tseten D


    Hi @webqueenhtc,

    I understand you are seeing errors on your product page. I checked the product page from my end and strangely, I do not see the same errors but different errors. Here is a screenshot for reference:

    These files aren’t indeed part of WordPress, looks like you edited/moved/uploaded WordPress core files on any of Apple devices using FileZilla or Cyberduck software, you will have to delete these files on your server (make sure to take a full backup of your website first), also these threads might be helpful in this case (thread 1, thread 2).

    Plugin Support Rynald0s


    Automattic Happiness Engineer


    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.




    Yes, it is resolved. I found another threads and forgotten to come back to update. Tseten D; thanks. it is what you wrote above that solved the error. Not sure why I didn’t see your response. while we are on this topic; if I were to replace my WP content backup from my MAC; what is the best way? I use FileZilla and it added a bunched of hidden files. I have to manually deleted all those files.


Viewing 3 replies - 1 through 3 (of 3 total)
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