Support » Plugin: WooCommerce » Error after selecting size option

  • Resolved webqueenhtc

    (@webqueenhtc)


    Our site is a ‘work-in-progress’; it is not live yet. I just notice it today that when I test ordering products with options, I got the error as shown circled in red at http://www.piedmontglovemfg.com/error.jpg

    There aren’t any error inside my WP pages. any suggestion on how to fix it is greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tseten D

    (@tibetanitech)

    Hi @webqueenhtc,

    I understand you are seeing errors on your product page. I checked the product page from my end and strangely, I do not see the same errors but different errors. Here is a screenshot for reference: https://d.pr/i/YGIrGN

    These files aren’t indeed part of WordPress, looks like you edited/moved/uploaded WordPress core files on any of Apple devices using FileZilla or Cyberduck software, you will have to delete these files on your server (make sure to take a full backup of your website first), also these threads might be helpful in this case (thread 1, thread 2).

    Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

    webqueenhtc

    (@webqueenhtc)

    Yes, it is resolved. I found another threads and forgotten to come back to update. Tseten D; thanks. it is what you wrote above that solved the error. Not sure why I didn’t see your response. while we are on this topic; if I were to replace my WP content backup from my MAC; what is the best way? I use FileZilla and it added a bunched of hidden files. I have to manually deleted all those files.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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