Title: Error after restoring WordPress. Last modified: August 28, 2021 --- # Error after restoring WordPress. * Resolved [john210360](https://wordpress.org/support/users/john210360/) * (@john210360) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/) * After restoring a WordPress backup I get the following error on the WordPress dashboard: * Something went wrong! Error: “CONNECTION_ERROR : “Unknown Error. Last error: include_once(): Failed opening ‘/var/lib/sec/wp-settings.php’ for inclusion ( include_path=’.:/usr/share/php’)”. * How can I fix this? * Thanks in advance for your help. Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/) * (@alexandergull) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14814007) * Greetings [@john210360](https://wordpress.org/support/users/john210360/) * It seems this error does not refer to the CleanTalk plugin. * What makes you think it does? * Be well, * Thread Starter [john210360](https://wordpress.org/support/users/john210360/) * (@john210360) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14814034) * CleanTalk doesn’t display the anti-spam statistics. Instead it displays * Something went wrong! Error: “CONNECTION_ERROR : “Unknown Error. Last error: include_once(): Failed opening ‘/var/lib/sec/wp-settings.php’ for inclusion ( include_path=’.:/usr/share/php’)”. * When I go to the CleanTalk configuration page it displays: * 2021-08-28 12:49:34: Error occurred while updating SpamFireWall local base. Error: CREATE TEMP TABLES: COULD NOT CREATEwp_cleantalk_sfw_temp * It is probably a WordPress misconfiguration issue because it happened after a restore. * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14814786) * Hello, [@john210360](https://wordpress.org/support/users/john210360/). Please, re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation option:• WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings— > set the option “Complete Deactivation” to “On” —> Save Changes; • WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Delete. * Then install it anew: [https://cleantalk.org/help/install-wordpress](https://cleantalk.org/help/install-wordpress) * It will solve the issue. Did it help? * Thread Starter [john210360](https://wordpress.org/support/users/john210360/) * (@john210360) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14815754) * I granted create and drop rights on the wordpress database to the wordpress user. Then I reinstalled CleanTalk. That solved the database access error. * I am now left with only one error on the dashboard: JSON_DECODE_ERROR. * Do you have a solution for that? * Thanks again for your help. - This reply was modified 4 years, 8 months ago by [john210360](https://wordpress.org/support/users/john210360/). * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14815778) * Please, synchronize the plugin: • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> press the button “Synchronize with Cloud” * If it didn’t help, please tell me the following details: 1. Your PHP version 2. Your WordPress version 3. The CleanTalk plugin version you are using * Thank you. * Thread Starter [john210360](https://wordpress.org/support/users/john210360/) * (@john210360) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14815920) * That didn’t work. * PHP version = 7.4.16 Wordpress version: 5.7.2 CleanTalk version: 5.160.2 * Thanks. * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14815963) * Thank you for your reply. I’ve passed your details to the programmer staff. We will write back to you within 2-3 business days. Please, wait. * [Artyom Davydov](https://wordpress.org/support/users/sartemd174/) * (@sartemd174) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14817858) * Hello, * Could you check it once again? We had a server-side issues. * Best regards. * Thread Starter [john210360](https://wordpress.org/support/users/john210360/) * (@john210360) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14818123) * I have found the problem. After disabling the WP Fastest Caching plugin and synchronizing with the cloud all CleanTalk error messages disappeared. * Thanks again for your help. * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14818185) * Thank you for your confirmation. Kind regards. * [Simon](https://wordpress.org/support/users/cleanadmin/) * (@cleanadmin) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14818241) * But I am not using WP Fastest Cache? * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14818457) * Please, repeat the following, [@cleanadmin](https://wordpress.org/support/users/cleanadmin/): • WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk— > Deactivate and Activate again • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> press the button “Synchronize with Cloud” * Did it help? * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14846096) * Hello, [@cleanadmin](https://wordpress.org/support/users/cleanadmin/) We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”– if you have any further questions, you can start a new thread. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Error after restoring WordPress.’ is closed to new replies. * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702) * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/) * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq) * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/) * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/) * 13 replies * 6 participants * Last reply from: [katereji](https://wordpress.org/support/users/katereji/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/error-after-restoring-wordpress/#post-14846096) * Status: resolved