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[resolved] Error after installing the BackWPup update (28 posts)

  1. cosmicsam
    Member
    Posted 3 years ago #

    After installing the update I can't access my site and it's written:

    Fatal error: Call to undefined method stdClass::add_role() in .../wordpress/wp-content/plugins/backwpup/inc/class-install.php on line 94

    Any ideas how to solve this problem?

    http://wordpress.org/extend/plugins/backwpup/

  2. mmx0
    Member
    Posted 3 years ago #

    Yeah, just happened to me too.

    Just go into your plugins directory (within wp-content/ directory) and rename the backwpup folder. You'll be back up in no time.

    :)
    MMX

  3. Didier77
    Member
    Posted 3 years ago #

    Same error on my website after upgrade. Deleting and re-installing does not solve the issue!

    Fatal error: Call to undefined method stdClass::add_role() in /home/eglisela/public_html/wp-content/plugins/backwpup/inc/class-install.php on line 94

    Return to version 3.0.8 that works properly!

  4. 14sskillz
    Member
    Posted 3 years ago #

    The backupjob to dropbox disappeared.

    My error:

    public_html/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 7

  5. leifwellmann
    Member
    Posted 3 years ago #

    Hi guys, same error on Update to 3.0.9

    Warning: include(...wp-content/plugins/backwpup/inc/../sdk/Aws/Symfony/Component/ClassLoader/UniversalClassLoader.php)

    Fatal error: Class 'Symfony\Component\ClassLoader\UniversalClassLoader' not found in ..../wp-content/plugins/backwpup/inc/class-destination-s3.php

  6. mbrsolution
    Member
    Posted 3 years ago #

    Hi read this support thread. I am sure this will fix your issue.

    Kind regards

  7. 14sskillz
    Member
    Posted 3 years ago #

    anybody tried this ??

  8. leifwellmann
    Member
    Posted 3 years ago #

    Yes, it works. Thanks...

  9. Viktor Sz├ępe
    Member
    Posted 3 years ago #

    the Uppercase "S" is the fix

  10. 14sskillz
    Member
    Posted 3 years ago #

    affirmative

    rename the backwpup/sdk/Aws/symfony dir to
    Symfony

    Linux servers like webdesign+hosting are case sensitive.

  11. Marcelo Pedra
    Member
    Posted 3 years ago #

    Yep, it worked for me too. Thanks. I'm waiting for the update.

  12. app103
    Member
    Posted 3 years ago #

    Worked here, too! Thank you very much.

  13. ChipsC
    Member
    Posted 3 years ago #

    After I upgraded from 3.0.8 to 3.0.9, everything on the WP dashboard disappeared - a blank white page except for the sidebar - no matter what was selected from the sidebar.

    The WP Dashboard displays properly after renaming the Symfony directory. Thanks for the fix!

    I trust Daniel will post updated ver 3.1.0 promptly.

    BTW, the forum at http://marketpress.com/support/forum/plugins/backwpup-pro/ is not of any help.

  14. Parad0xj
    Member
    Posted 3 years ago #

    Hi all,

    I have same error

    <strong>Warning</strong>: include(/XXX/XXX/www/wp-content/plugins/backwpup/inc/../sdk/Aws/Symfony/Component/ClassLoader/UniversalClassLoader.php) [function.include]: failed to open stream: No such file or directory in /XXX/www/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 6
    
    <strong>Warning</strong>: include() [function.include]: Failed opening '/XXX/www/wp-content/plugins/backwpup/inc/../sdk/Aws/Symfony/Component/ClassLoader/UniversalClassLoader.php' for inclusion (include_path='.:/usr/local/lib/php') in /XXX/www/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 6
    
    <strong>Fatal error</strong>: Class 'Symfony\Component\ClassLoader\UniversalClassLoader' not found in /XXX/www/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 7

    I'm french if you can explain to me. version 3.0.8 no problem is the new version 3.0.9 that causes problems. I had to disable the plugin

  15. mjbrown1
    Member
    Posted 3 years ago #

    It is awesome that people come together to fix the little glitch so quickly. I changed the name of the folder as described (big S for little s)and the problem went away. Awesome. Thanks. This saved me lots of anguish.

  16. Parad0xj
    Member
    Posted 3 years ago #

    @mjbrown1 hi can you tell me where i change S in s please ?
    in my folder is well : /www/wp-content/plugins/backwpup/sdk/Aws/symfony
    is not With S

  17. Parad0xj
    Member
    Posted 3 years ago #

    Ok problem fixed I have change "symfony" by Symfony. Proble is fixed. Many thanks all

  18. Didier77
    Member
    Posted 3 years ago #

    Thanks for your workaround but this does not solve the

    Fatal error: Call to undefined method stdClass::add_role() in .../wordpress/wp-content/plugins/backwpup/inc/class-install.php on line 94

    Did someone know how to solve the installation issue?

  19. Agiled
    Member
    Posted 3 years ago #

    right Didier77, no answer to this problem ?
    Fatal error: Call to undefined method stdClass::add_role() in .../wordpress/wp-content/plugins/backwpup/inc/class-install.php on line 94
    in the meantime I've disabled the plugin
    thanks for your help

  20. Robert Windisch
    Member
    Plugin Author

    Posted 3 years ago #

    Hi Didier77, hi Agiled,

    we are currently checking this issue. Please use until the fix my workaround:

    http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=3#post-4149734

    And please add the BackWPup Admin right to your user on your profile page

    regards,
    Robert

  21. elef78
    Member
    Posted 3 years ago #

    Hi,

    I also had the error :

    Fatal error: Call to undefined method stdClass::add_role() in /htdocs/public/www/wp-content/plugins/backwpup/inc/class-install.php on line 94

    when I upgraded from 3.0.9 to 3.0.10 with WP 3.4.2...

  22. Robert Windisch
    Member
    Plugin Author

    Posted 3 years ago #

    Hi elef78,

    we are working on this issue at http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=7

    Please join this topic.

    regards,
    Robert

  23. cosmicsam
    Member
    Posted 3 years ago #

    Hi for my older Version of WordPress,

    the following tipp of Robert helped me:

    it seems that you are not using the current version of WordPress. Please replace the following code in the class-install.php:
    get_users( array( 'blog_id' => 1, 'role' => 'administrator' ) );

    with:

    get_users( array( 'blog_id' => 1, 'role' => 'administrator', 'fields' => 'all_with_meta' ) );

    Then WordPress will also load the WP_User class on versions below 3.5.

  24. mbrsolution
    Member
    Posted 3 years ago #

    Hello @elef78, it is very important that you always run the latest version of WordPress 3.5.1 for security and vulnerability issues.

    @cosmicsam if you are running an older version of WordPress please consider updating to the latest version as soon as possible.

    I share this with you because I care.

    Kind and warm regards

  25. elef78
    Member
    Posted 3 years ago #

    Hello mbrsolution,
    I finally found enough time to upgrade to wp 3.5.1 ! ;o)
    Now, I can try BackWPup 3.0.10 a new time...

  26. mbrsolution
    Member
    Posted 3 years ago #

    Hi @elef78, that is good news. Whether the plugin works or not at least you are running the latest more secure WordPress version :)

    Kind regards

  27. elef78
    Member
    Posted 3 years ago #

    After upgrading wp to 3.5.1, I installed BackWPup 3.0.10, and it worked fine !
    My problem is solved. ;o)

    Many thanks for your help.
    Regards

  28. Robert Windisch
    Member
    Plugin Author

    Posted 3 years ago #

    We have released version 3.0.11 which will fix this issue.

    regards,
    Robert

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