Title: error activating cloud backup
Last modified: June 26, 2019

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# error activating cloud backup

 *  Resolved [rafaelzezao](https://wordpress.org/support/users/rafaelzezao/)
 * (@rafaelzezao)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-activating-cloud-backup/)
 * when trying to activate the backup in the Dropbox cloud and click on enable on
   the dropbox site it is returning the following error:
 * Error (400)
    It seems the app you were using submitted a bad request. If you 
   would like to report this error to the app’s developer, include the information
   below. More details for developers “state”: must be at most 500 characters, got
   1077
 * What should I do to enable cloud backup?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-activating-cloud-backup%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-activating-cloud-backup/#post-11693851)
 * Hello [@rafaelzezao](https://wordpress.org/support/users/rafaelzezao/)
 * Which version of BackupGuard are you running?
    This was a bug that was fixed 
   in previous versions of the plugin.
 * Another issue could be that your server is outputting some warnings/errors during
   the connection to Dropbox. Could you please make sure that error displaying is
   disabled? After that, please try again and let me know the results.

Viewing 1 replies (of 1 total)

The topic ‘error activating cloud backup’ is closed to new replies.

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## Tags

 * [dropbox](https://wordpress.org/support/topic-tag/dropbox/)

 * 1 reply
 * 2 participants
 * Last reply from: [JetBackup](https://wordpress.org/support/users/backupguard/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/error-activating-cloud-backup/#post-11693851)
 * Status: resolved