Title: error 99
Last modified: January 6, 2019

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# error 99

 *  Resolved [ddugalic](https://wordpress.org/support/users/ddugalic/)
 * (@ddugalic)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/)
 * Hello Mitko!
 * I just set up a woocommerce site and installed your plugin. I’ve entered all 
   the information supplied by Halkbank but once I enter the test CC information
   I’m getting an error 99 and it redirects me back to my e-shop.
    I can also see
   the transactions in my halkbank panel but none of them passed through and it 
   says error 99 please try again.
 * Transaction Disapproved
    Error:99 Reenter, try again.
 * Any ideas why this would happen? Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [m1tk00](https://wordpress.org/support/users/m1tk00/)
 * (@m1tk00)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/#post-11060260)
 * Thanks for reaching out. Can you please check if you are using the credit cards
   provided by the bank? If you can see the transaction on the portal, that means
   that everything is configured properly and you used wrong card.
 *  Thread Starter [ddugalic](https://wordpress.org/support/users/ddugalic/)
 * (@ddugalic)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/#post-11060280)
 * Thank you for the quick response!
    Well, right now I can see the transaction 
   in the halk portal and it states all the transactions as unsuccessful. The account
   is still an testadmin acc and I used both the test card they gave me and my own
   personal visa card – they both failed. I intend on contacting Halk support tomorrow
   and see what they will say about it.
 *  Plugin Author [m1tk00](https://wordpress.org/support/users/m1tk00/)
 * (@m1tk00)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/#post-11060421)
 * Please let me know what they say. No one raised this issue before.
 * Mitko
 *  Thread Starter [ddugalic](https://wordpress.org/support/users/ddugalic/)
 * (@ddugalic)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/#post-11069045)
 * Hello Mitko!
    I contacted(email) the support in Turkey and they responded very
   fast saying I should try again and the newxt payment was processed with no issue.
   Amazing plugin thanks a lot for your contribution!
 * Also… I got an explanation by the macedonian rep saying the following :
 * Генерална е грешката и често знае да се појави на тест околина, поради “заспивање
   на терминалот” односно непорамнување баш затоа што станува збор за тест околина.
   
   Во тој случај пишувате мејл до колеги од Турција и тие ќе Ви пишат кога да пробате
   повторно.
 *  Plugin Author [m1tk00](https://wordpress.org/support/users/m1tk00/)
 * (@m1tk00)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/#post-11069057)
 * Hey
 * Thanks for letting me know and I’m glad the plugin worked for you!
 * Mitko

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘error 99’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [m1tk00](https://wordpress.org/support/users/m1tk00/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/error-99-2/#post-11069057)
 * Status: resolved