Support » Plugin: WP-Lister Lite for Amazon » Error 8541 due to fields not available in the Listing Loader profile

  • Resolved kiburisa

    (@kiburisa)


    Hello,

    I’m uploading some products that already exist on Amazon through their ASIN number (Match) and using a “Listing Loader” profile.

    Although some of them are already online, a few of them show this error:

    “Error 8541: Contradicting product details on Amazon
    The SKU data provided is different from what’s already in the Amazon catalog. The item_id data provided matches ASIN B09LMDLY15, but the following data is different from what’s already in the Amazon catalog: color (Merchant: ‘Undefined’ / Amazon: ‘Blue & Green’). If this is the right ASIN for your product, update your data to match what’s in the Amazon catalog. If it’s not the right ASIN, make sure that your data for item_id is correct.”

    However, I can’t find a field in the Listing Loader profile where I can specify the colour, nor is it specified in my individual products (hence the “Undefined” warning).

    How could I add the colour so the product matches perfectly with the one already on Amazon?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello @kiburisa

    That is odd, you shouldn’t have to provide any value for an attribute such as “Color”. Those details are already provided to Amazon by the original seller/creator of the listing when they created the listing.

    Unfortunately you are going to need to reach out to Amazon seller support regarding this, browse to the feeds page of WP-Lister, copy a batch ID# of a feed with this error, and include it when you reach out to Amazon seller support.

    Kind regards,
    John

    Thread Starter kiburisa

    (@kiburisa)

    That’s exactly what I though!
    Thanks John, I will do that.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    No problem @kiburisa

    Good luck!

    John

    Thread Starter kiburisa

    (@kiburisa)

    Hello,

    I contacted the Amazon Seller Support team and they told me this “Color” field must match the one in the original product, as Certain attributes, once attached to a listing, are permanent.

    What happens then, in these cases? Isn’t there a way to specify these fields on WP-Lister?

    Thanks

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hi @kiburisa

    Yes, in the listing profile of WP-Lister but you would need to use a category specific feed template in the listing profile to supply a value for the “Color” field.

    The listingloader feed template does not include any “Color” field.

    But again, it makes no sense to me that Amazon is requiring you to provide a value for color, that value should be taken from the original creator of the listing’s data and Amazon should only be pulling limited details from your listing such as handling time, your price, your SKU, etc. since you are matching to another listing that is already created on Amazon’s catalog.

    Kind regards,
    John

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.