Title: Error Last modified: September 1, 2016 --- # Error * [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/) * Hi, * I am unable to access my widget area and customize in theme panel. It is throwing a php error, which is as follows: * > Fatal error: Call to undefined function wp_print_media_templates() in /hsphere/ > local/home/myweb/myweb.com/wp-content/plugins/cherry-plugin/includes/widgets/ > cherry-banner-widget.php on line 158 * When i click on media library it is throwing this error: * > Warning: call_user_func_array() expects parameter 1 to be a valid callback, > function ‘wp_print_media_templates’ not found or invalid function name in / > hsphere/local/home/myweb/myweb.com/wp-includes/plugin.php on line 525 * Would be great if someone can help me sort this. I have this to be delivered in a couple of days. It was working fine but suddenly past few days its not working. Kindly help. * Thanks in advance Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/error-799/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-799/page/2/?output_format=md) * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496618) * [@harishs1610](https://wordpress.org/support/users/harishs1610/), Please comment“ wp_print_media_templates()” this function. * [https://github.com/CherryFramework/cherry-plugin/blob/master/includes/widgets/cherry-banner-widget.php](https://github.com/CherryFramework/cherry-plugin/blob/master/includes/widgets/cherry-banner-widget.php) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496622) * [FTP](https://codex.wordpress.org/FTP_Clients) into your site (or use whatever file management application your host provides) & delete the wp-content/plugins/ cherry-plugin folder. * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496669) * [@esmi](https://wordpress.org/support/users/esmi/) : The folder get created automatically even when is delete it. * [@ravi](https://wordpress.org/support/users/ravi/) patel: * I will try your method now and check if it works. Fingers Crossed. * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496672) * [@ravi](https://wordpress.org/support/users/ravi/) patel: * I I removed the line from the cherry banner widget. Now am able to access widget area. * Please @ esmi and @ ravi * Help me with the media library issue.. * Thanks a ton in advance * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496675) * Define / describe : media library issue please * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496677) * @ Ravi Patel * Warning: call_user_func_array() expects parameter 1 to be a valid callback, function‘ wp_print_media_templates’ not found or invalid function name in /hsphere/local/ home/fidelipu/fidelipublishing.com/wp-includes/plugin.php on line 525 * This is the error i get. * and in line 525 of that plugin this is the code: * **call_user_func_array($the_[‘function’], array_slice($args, 0, (int) $the_[‘ accepted_args’]));** * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496679) * This particular error i get in widget area. am able to access widget area, but not able to add anything. * Thanks in advance, to people who are helping me. Thank a ton , awaiting your kind assistance. * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496680) * Please describe your issue hear so plugin developer easy to get this issue: [https://github.com/CherryFramework/cherry-plugin](https://github.com/CherryFramework/cherry-plugin) * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496689) * [@ravi](https://wordpress.org/support/users/ravi/) * I have posted it in the link provided by you. * Also i had raised a ticket with them for two week. They have finally told me to post it on wordpress today. So thats the reason am here looking for that guiding light. * Thanks. Help awaited. * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496698) * Please provide your url so i have get error idea. * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496763) * [@ravi](https://wordpress.org/support/users/ravi/) fidelipublishing.com * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496766) * [@harishs1610](https://wordpress.org/support/users/harishs1610/), I have review site but not found error need error page link * Thread Starter [harishs1610](https://wordpress.org/support/users/harishs1610/) * (@harishs1610) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496768) * [@ravi](https://wordpress.org/support/users/ravi/). * When i login to wp-admin. It is not letting me add new media/image. Which is hindering to create pages. The media library is also not opening. I cant create a new page because of this. That line 525 is calling for a function which doesnt exist i believe. * After your help of commenting that line i am able to access widget area, but again am unable to add a footer area. It just shows saving symbol but doesn’t save. * PLease let me know if you need any further clarification or a snapshot. Help much appreciated. * [AjitKhodke](https://wordpress.org/support/users/ajitkhodke/) * (@ajitkhodke) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496771) * If you have this issue under WordPress 4.4, please upgrade to 4.4.1. * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/#post-7496774) * [@ajitkhodke](https://wordpress.org/support/users/ajitkhodke/) [http://fidelipublishing.com/readme.html](http://fidelipublishing.com/readme.html) His using Version 4.5.2 Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/error-799/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-799/page/2/?output_format=md) The topic ‘Error’ is closed to new replies. ## Tags * [Call to undefined function:](https://wordpress.org/support/topic-tag/call-to-undefined-function/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 19 replies * 5 participants * Last reply from: [Wooninjas](https://wordpress.org/support/users/wooninjas/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/error-799/page/2/#post-7496787) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics