Title: Error
Last modified: August 30, 2016

---

# Error

 *  Resolved [nikhil.jani](https://wordpress.org/support/users/nikhiljani/)
 * (@nikhiljani)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-658/)
 * I got this error
 * ERROR: JavaScript and Cookies are required in order to post a comment.
 * Please be sure JavaScript and Cookies are enabled in your browser. Then, please
   hit the back button on your browser, and try posting your comment again. (You
   may need to reload the page.)
 * If you feel you have received this message in error (for example if JavaScript
   and Cookies are in fact enabled and you have tried to post several times), there
   is most likely a technical problem (could be a plugin conflict or misconfiguration).
   Please contact the author of this site, and let them know they need to look into
   it.
 * [https://wordpress.org/plugins/wp-spamshield/](https://wordpress.org/plugins/wp-spamshield/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-658/#post-6631007)
 * Hi nikhil.jani,
 * I’m sorry to hear about the issue you’re having and I’ll be happy to help.
 * If you haven’t had a chance to yet, please take a few minutes to work through
   the [Troubleshooting Guide](http://www.redsandmarketing.com/plugins/wp-spamshield/troubleshooting-guide/)
   and [FAQs](http://www.redsandmarketing.com/plugins/wp-spamshield/faqs/), as these
   solve 90% of issues users have.
 * Please take special note of Troubleshooting Step 9 and [FAQ #9](http://www.redsandmarketing.com/plugins/wp-spamshield/faqs/#faqs_9)
   as they relate specifically to the issue you are dealing with, and will give 
   you the steps to proceed forward.
 * From the Troubleshooting Guide:
 * > _If this message comes up consistently even after JavaScript and cookies are
   > enabled, then there most likely is an installation problem, site configuration
   > issue, plugin conflict, or JavaScript conflict._
 * If those don’t solve the issue for you, we’ll need a bit more info from you on
   the specifics, and we’ll need to email back and forth, so please head over to
   the [WP-SpamShield Support Form](http://www.redsandmarketing.com/plugins/wp-spamshield/support/),
   and take a moment to fill out a support request. That will allow us to take care
   of this as quickly as possible for you.
 * – Scott

Viewing 1 replies (of 1 total)

The topic ‘Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-spamshield_08293a.svg)
 * [WP-SpamShield](https://wordpress.org/plugins/wp-spamshield/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-spamshield/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-spamshield/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-spamshield/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-spamshield/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-spamshield/reviews/)

## Tags

 * [cookies](https://wordpress.org/support/topic-tag/cookies/)
 * [error-javascript](https://wordpress.org/support/topic-tag/error-javascript/)
 * [FAQ 9](https://wordpress.org/support/topic-tag/faq-9/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [JavaScript & cookies error](https://wordpress.org/support/topic-tag/javascript-amp-cookies-error/)
 * [Please see FAQs](https://wordpress.org/support/topic-tag/please-see-faqs/)
 * [Please see Troubleshooting Guide](https://wordpress.org/support/topic-tag/please-see-troubleshooting-guide/)
 * [Troubleshooting Step 9](https://wordpress.org/support/topic-tag/troubleshooting-step-9/)

 * 1 reply
 * 2 participants
 * Last reply from: [redsand](https://wordpress.org/support/users/redsand/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/error-658/#post-6631007)
 * Status: resolved