Title: Error
Last modified: August 30, 2016

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# Error

 *  [jabishop](https://wordpress.org/support/users/jabishop/)
 * (@jabishop)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-614/)
 * Error establishing a database connection
 * [https://wordpress.org/plugins/backup-guard/](https://wordpress.org/plugins/backup-guard/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-614/#post-6276502)
 * Dear user,
 * Could you please confirm when did you receive that error? I mean, after which
   action?
    We are very sorry that you are receiving that message, but it’s not 
   our plugin firing it and it seems to be a WordPress DB connection error (more
   info here: [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/))
 * Please give us more information to be able to help you!
    Thanks!
 *  [Thisnamedoesnotexistattempt31](https://wordpress.org/support/users/thisnamedoesnotexistattempt31/)
 * (@thisnamedoesnotexistattempt31)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-614/#post-6276679)
 * I’m sorry to say it did not work for me either and got stuck at 7% progress when
   trying to backup the database.
 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-614/#post-6276681)
 * Dear user,
 * Please contact our support team by creating a ticket here: [https://backup-guard.com/support](https://backup-guard.com/support)
   
   We will try to do our best to help you out!
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error’ is closed to new replies.

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 * [Backup Guard](https://wordpress.org/plugins/backup-guard/)
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 * [Support Threads](https://wordpress.org/support/plugin/backup-guard/)
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## Tags

 * [database connection](https://wordpress.org/support/topic-tag/database-connection/)

 * 3 replies
 * 3 participants
 * Last reply from: [JetBackup](https://wordpress.org/support/users/backupguard/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/error-614/#post-6276681)
 * Status: not resolved