Support » Plugin: UpdraftPlus WordPress Backup Plugin » Error 524 but restoration successful online

  • Resolved tatyana100

    (@tatyana100)


    Hello,
    I’ve got error 524 when restore using UpdraftPlus plugin but link on button show that restoration is successful.
    Should be error message 524 ignored or need to fix this error?
    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    I’ve done a quick Google search and it appears to be related to Cloudflare. Do you have that activated on your server? If so, can you temporarily deactivate and re-run the restoration process?

    Best Wishes,
    Bryle

    Thread Starter tatyana100

    (@tatyana100)

    Hi,
    I again backed up and restored and got:
    Restore successful!

    Yes, I have Cloudflare installed.
    Is something could be done that restoration would not be failed in the future?
    If UpdraftPlus compatible with Cloudflare could I use Cloudflare or I need to deactivate it and if I could deactivate only one website since others are smaller in sizes and restored fine?
    thanks.

    Thread Starter tatyana100

    (@tatyana100)

    I did backup – it said successful.
    And then I’ve tried to restore web.
    It show …cleaning..finished – but I don’t get the confirmation about it also I could not reach link where those all process supposed to be seen: when I click – it said that ir is not available….
    Now I could see side but all formatting and all plugins are disappeared.

    Is it possible to use UpdraftPlus with Cloudflare without loosing all work?

    thanks.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    We suggest you temporarily deactivate the any security or caching plugin as it is know to cause conflict when restoring or migrating a website.

    You can reactivate after you have checked that the site is fully functional.

    Best Wishes,
    Bryle

Viewing 4 replies - 1 through 4 (of 4 total)
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