Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    Sounds like NGFB is triggering a bug somewhere — a 504 error should appear in your web server log files. Could you cut-and-paste the error here? Also, try enabling WP_DEBUG and pasting any relevant errors here as well (see http://surniaulula.com/codex/plugins/nextgen-facebook/installation/debugging-and-problem-solving/ for more info on enabling WP_DEBUG).

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    Are you still having an issue with your web server? Did the logs show any errors? Did WP_DEBUG help?

    js.

    Thread Starter Kirkandtreens

    (@kirkandtreens)

    Hey JS,

    Yes I still get the error 504 but I’ve deactivated the plugin. When I had it activated it wasn’t letting me into the ‘posts’ or ‘pages’ admin at all. just kept loading til it timed out into a 504.

    I deactivated it coz I needed to get work done but will try again now and get back to you asap.

    Thread Starter Kirkandtreens

    (@kirkandtreens)

    JS,

    I don’t know how to do the debug. Is there a way of doing it from WP itself? From ‘Editor’ maybe?

    Sorry mate. I’m a bit of a noob with this stuff.

    Thread Starter Kirkandtreens

    (@kirkandtreens)

    Error 504 Ray ID: 265ddaf11e5704c2 • 2016-01-17 00:14:50 UTC
    Gateway time-out

    It says ‘Host Error’

    My brother hots the site and he has access to all that .php stuff. I can only get to what’s in ‘editor’ like page.php/ header.php etc. I can’t see wpconfig.php.

    …maybe I’m too out of my depth here … 🙂

    Plugin Author JS Morisset

    (@jsmoriss)

    So you’re getting 504s on posts and pages? My guess would be that when the plugin checks for duplicate meta tags, it’s timing out. This could be because of a performance issue, but more likely it would be a web server mis-configuration.

    js.

    Thread Starter Kirkandtreens

    (@kirkandtreens)

    Ok JS, I’m looking into it. I’ll get back to you about it.

    I really appreciate your help mate.

    Kirk

Viewing 7 replies - 1 through 7 (of 7 total)
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