Error 502 in JetPack Site Stats

  • Resolved jamesjon

    (@jamesjon)


    3 years, 10 months ago

    Hello, how are you

    I tell you, every time I access the jetpack desktop, the 502 error appears on the web.

    The following poster appears:

    “The Jetpack desktop could not communicate properly with your website. Please check your website’s error logs to see what is wrong.”

    I have looked at “The health” of the well, and everything is fine.

    As additional information, I use “Cloudflare” with “strong” encryption.

    Thanks greetings

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jamesjon

    (@jamesjon)

    3 years, 10 months ago

    Additional information, I have activated the wordpress logs and it shows me this line when opening the status page.

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /public_html/wp-includes/functions.php on line 4669

    • This reply was modified 3 years, 10 months ago by jamesjon.
    Plugin Support Fotis

    (@fstat)

    3 years, 10 months ago

    Hi there,

    Please follow the instructions linked below to configure Cloudflare so that it works with Jetpack.

    https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

    Thread Starter jamesjon

    (@jamesjon)

    3 years, 10 months ago

    I have followed the tutorial “Halfway”, let me explain …

    I cannot fully follow the tutorial due to the “WooCommerce Sermepa payment gateway” plugin that forces me to use an insecure connection (http), I cannot activate the option to “redirect all traffic to https”, at the moment I activate that function, the plugin would stop working as they don’t accept secure connections.

    I have my .htaccess like this:

    <IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{QUERY_STRING} !wc-api [NC]
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</IfModule>

    I also have the really simple ssl plugin configured in a “Special” way for the plugin to work.

    I have the following enabled in the really simple ssl plugin:
    – Mixed content solver
    – Activate WordPress 301 redirect to SSL
    – Stop modifying the .htaccess file

    Any ideas how to configure the .htaccess or cloudflare, so that both plugins work?

    • This reply was modified 3 years, 10 months ago by jamesjon.
    • This reply was modified 3 years, 10 months ago by jamesjon.
    Plugin Support supernovia

    (@supernovia)

    3 years, 10 months ago

    @jamesjon We haven’t seen this particular setup, but you might check in with the plugin’s authors/support to see if they have run into this, and what they recommend.

    Thread Starter jamesjon

    (@jamesjon)

    3 years, 10 months ago

    Visit the page where the error was detected (https://serravegana.com/wp-admin/admin-ajax.php) and check if there are any visible problems.

    Now I have received a message from wordpress stating the following…

    WordPress versión 5.5.1
    Tema actual: Envo Shop (versión 1.0.5)
    Plugin actual: Jetpack by WordPress.com (versión 9.0.2)
    PHP versión 7.4.11

    Details of the error
    ==================
    An error of type E_COMPILE_ERROR has occurred in line 6 of the file /home/serraveg/public_html/wp-content/plugins/jetpack/class.jetpack-modules-list-table.php. Mensaje de error: require_once(): Failed opening required ‘/home/serraveg/public_html/wp-admin/includes/class-wp-list-table.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    Thread Starter jamesjon

    (@jamesjon)

    3 years, 10 months ago

    Any solution for this? 🙁

    Plugin Support Fotis

    (@fstat)

    3 years, 10 months ago

    Have you contacted the authors of the plugins you mentioned (Cloudflare, Really Simple SSL, and Sermepa)? They might be able to help troubleshoot this issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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