• Resolved aashishbhargav

    (@aashishbhargav)


    unable to open wp-admin
    i get random 502 errors.
    running on ngix server. with php 7.2 running on server.

    how to complete get rid of your plugin?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve checked https://bevarabia.com/wp-admin and I am able to access it without a problem
    I’ve tried various browsers with no issues.

    To completely remove W3 Total Cache please follow the instructions below:
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    Thanks!

Viewing 1 replies (of 1 total)
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