Title: Error 500 while authenticating with Google
Last modified: August 21, 2016

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# Error 500 while authenticating with Google

 *  [ip00](https://wordpress.org/support/users/ip00/)
 * (@ip00)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-500-while-authenticating-with-google/)
 * I can’t authenticate with google, all I get is Internal Server Error (500) and
   nothing gets written in debug.log.
 * From httpd error_log I read this:
    `[warn] mod_fcgid: process 4047 graceful kill
   fail, sending SIGKILL`
 * [https://wordpress.org/plugins/google-analyticator/](https://wordpress.org/plugins/google-analyticator/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-500-while-authenticating-with-google/#post-4590802)
 * Hi,
 * Sorry to hear you are having issue. This is something we have never heard of 
   before. It might be worth speaking with your hosting company about it:
 * [http://woolydeer.com/2012/resolved-apache-module-fcgid-error-warning-mod_fcgid-process-pid-graceful-kill-fail-sending-sigkill.html](http://woolydeer.com/2012/resolved-apache-module-fcgid-error-warning-mod_fcgid-process-pid-graceful-kill-fail-sending-sigkill.html)
 * We are working on a new version which takes up less resources and are looking
   for beta testers. I would be very interested to see if the new version solves
   this problem.
 * If you are interested, head over here:
    [https://videousermanuals.desk.com/](https://videousermanuals.desk.com/)
 * And we will get you a copy of the latest version.
 *  [The Bean](https://wordpress.org/support/users/the-bean/)
 * (@the-bean)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-500-while-authenticating-with-google/#post-4590825)
 * While I’m not getting an error, the ‘accept’ button on the request for permission
   screen is not hot. Nor is the the information (‘i’) link.
    I was able to enable
   my analytics using my analytics account number in basic settings.
 * I watched the video and it does look very straight forward.
 * Any advice?
 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-500-while-authenticating-with-google/#post-4590844)
 * Hi The Bean,
 * What do you mean by no hot? If you are saying you can’t click on it, open the
   inspector in the browser window and see if there are any javascript errors.
 *  [The Bean](https://wordpress.org/support/users/the-bean/)
 * (@the-bean)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-500-while-authenticating-with-google/#post-4590867)
 * Yeah. Won’t open anything. Figured it was a java problem.
    I’ll look into it.
   Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error 500 while authenticating with Google’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-analyticator_fefefe.svg)
 * [Analyticator](https://wordpress.org/plugins/google-analyticator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analyticator/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analyticator/unresolved/)
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 * 4 replies
 * 3 participants
 * Last reply from: [The Bean](https://wordpress.org/support/users/the-bean/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/error-500-while-authenticating-with-google/#post-4590867)
 * Status: not resolved