Error 500 when trying to open page in the backend

  • mschuessler

    (@mschuessler)


    3 years, 4 months ago

    Hi,

    I can access the admin in the backend.

    When I want to access a page I receive an HTTP ERROR 500. The shop is running but I can also not access the start page in the front end. Can someone help? Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Olga Gleckler

    (@oglekler)

    3 years, 4 months ago

    Hi!

    You can switch off plugins one by one to see if this problem will be gone and this way to find a problem. The issue can be also with a theme, try to change it temporarily to a default one to see if this is the case.

    You can find the source of an error to make it more certain.
    Find where your server has an error log and look there these 500 errors, they will be label like ‘Fatal’ errors. Sometimes you need to switch on this logs on your server firstly, how – depends on a hosting provider.

    After it will be clearer what to do and whom to contact.

Viewing 1 replies (of 1 total)
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