Title: Error 500 when installing the plugin
Last modified: November 4, 2019

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# Error 500 when installing the plugin

 *  Resolved [jrvalle](https://wordpress.org/support/users/jrvalle/)
 * (@jrvalle)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-500-when-installing-the-plugin/)
 * I have installed the plugin and when I give the activation button I get an error
   message 500 that forces me to delete the folder from the FTP to return to the
   previous situation.
    What could be the problem?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-500-when-installing-the-plugin/#post-12095471)
 * What is your PHP version?
 * Could you please check your error_log and let me know what do you have there?
 * This kind of error could happen when your PHP is either extremely old any not
   anymore supported or your PHP installation is missing some default essential 
   components.
 *  Thread Starter [jrvalle](https://wordpress.org/support/users/jrvalle/)
 * (@jrvalle)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-500-when-installing-the-plugin/#post-12095551)
 * The version of my PHP is 5.6.11.
 * Regarding the error log I have been searching, but I cannot find any document
   on my server that records these errors. Can be?
 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-500-when-installing-the-plugin/#post-12096416)
 * 5.6 is quite old (7.3 is recommended), but supported.
 * How much memory is allowed to PHP?
 * File called “error_log” usually located in your root WordPress folder or you 
   can check php.ini for its location.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error 500 when installing the plugin’ is closed to new replies.

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## Tags

 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * 3 replies
 * 2 participants
 * Last reply from: [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/error-500-when-installing-the-plugin/#post-12096416)
 * Status: resolved