Error 500 on WP 4.4.1 when update the plugin to 2.0.7

  • Resolved kiwidesigncp

    (@kiwidesigncp)


    2 years, 3 months ago

    Hi, I’m trying to update the plugin to version 2.0.7. Actually mine is 2.0.6.

    The site crashes, error 500.

    Made a backup, everything works fine.

    If I go to the WordPress backend, and clicking on the plugin settings, I don’t see anything … it’s a blank page, I only see the top menu but each tab is empty.

    Any idea?

    The other plugins are all updated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    2 years, 3 months ago

    Hi @kiwidesigncp,

    We are here to assist!

    The fix for this issue is included in our latest version 2.0.8. Kindly update your plugin to resolve this issue.

    Thread Starter kiwidesigncp

    (@kiwidesigncp)

    2 years, 3 months ago

    Hi, always me …
    I updated the plugin to version 2.8, but the backend problem remains, if I go to the plugin settings I don’t see anything.
    I can’t even start scanning for cookies, I click the button but it doesn’t connect me to CookieYes.

    Plugin Author WebToffee

    (@webtoffee)

    2 years, 3 months ago

    Hi @kiwidesigncp,

    This seems to be a server error. This may happen when the server exhausted the memory limit or other issues. So kindly increase your server limit and then try cookie scanning. You will get to know more about this issue here.

    Thread Starter kiwidesigncp

    (@kiwidesigncp)

    2 years, 3 months ago

    Thank you, I’ll try!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error 500 on WP 4.4.1 when update the plugin to 2.0.7’ is closed to new replies.