Support » Plugin: WooCommerce » Error 500 on some shop page

  • Resolved krishs

    (@krishs)


    hi there,

    i’ve mentioned link of my site. while checking shop page i can see that some shop page is throwing error 500 (page 3 & 4). also i have total 3 product categories in site from which 1 product category page is also throwing error 500. i’ve checked disabling plugin but there is no conflict.i’ve also tried assigning product to new category but still there is no change. please help me with the solution on top priority.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Webcrashpilot

    (@webcrashpilot)

    I have the same problem after checkout. There is no order confirmation after placing an order. Instead I get a 500 error page, page not found.

    Thread Starter krishs

    (@krishs)

    @webcrashpilot thanks for your comment.

    but i’m not getting this error after check out page, i’m getting this error on 1 particular product category page and some of the shop page not all.

    Webcrashpilot

    (@webcrashpilot)

    Sorry, I get a 404 error, not 500.

    Plugin Support robertght

    (@robertghetau)

    Hi there @krishs ,

    I checked the 3rd and 4th page on your shop and I wasn’t able to see the issue anymore.

    500 errors are internal server errors and I encourage you to follow this guide to find which component from your site could break it:

    https://docs.woocommerce.com/document/debug-info-internal-server-500-error/

    Once you see the error, you may be able to identify the plugin/theme in question by checking the path. For example, it should be something like ../wp-content/plugins/name-of-the-plugin or ../wp-content/plugins/name-of-the-theme.

    @webcrashpilot feel free to open a new thread with the error you’re facing and if not us, the community will be happy to help.

    I hope this helps!

    Warm regards,

    • This reply was modified 1 month, 3 weeks ago by robertght.
    Plugin Support gabrielfuentes

    (@gabrielfuentes)

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
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