Error 500 Just modifying pages

  • Resolved chouonrow

    (@chouonrow)


    4 years, 7 months ago

    When I enable de plugin I get Error 500 when trying to modify the content of any page. If I disable it, it works.
    The main problem is trying to find where is exactly the problem. Logs say nothing, Console nothing…
    I tried to unistall and install again and nor helped.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 7 months ago

    What is the URL of the site with the problem?

    Does this happen when Jetpack is the only active plugin?

    Internal server errors (error 500) are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that specific time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter chouonrow

    (@chouonrow)

    4 years, 7 months ago

    I think the log is not really helpfull:
    2a02:908:f700:: – – [10/Sep/2019:10:32:49 +0200] “GET /wp-admin/post.php?post=175&action=edit HTTP/1.1” 500 689 www.*****.de “https://www.*****.de/wp-admin/edit.php?post_type=page” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0” “-”

    It happens only trying to edit pages from the admin panel, and only when jetpack is active. I am gonna ask my hosting if they know something. I think it is the server…

    Thank you!

    • This reply was modified 4 years, 7 months ago by chouonrow.
    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 7 months ago

    What version of PHP are you running?

    Thread Starter chouonrow

    (@chouonrow)

    4 years, 7 months ago

    PHP 7.3. yesterday I was again 2 hours with suppport and they dont have a clue ^^
    Any help is really appreciated.

    Thanks!

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 7 months ago

    Can you try stepping back to PHP’s 7.2 branch, just to see if there’s any difference?

    Thread Starter chouonrow

    (@chouonrow)

    4 years, 7 months ago

    7.2 and there is no difference. I keep it there in 7.2 for now.

Viewing 6 replies - 1 through 6 (of 6 total)
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