Title: Error 500- Internal Server Error Last modified: August 20, 2016 --- # Error 500- Internal Server Error * [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/) * I have a wordpress website that someone else built for me, however they have now disappeared and I desperately need to edit my site. I keep trying to log in via my site but keep getting the below error. * Error 500 – Internal Server Error * I haven’t got a clue where to start trying to fix this or edit my site for that matter. * Any help would be really appreciated! * Thanks Lynsay Viewing 14 replies - 1 through 14 (of 14 total) * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245716) * i think its .htaccess error * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245717) * Thanks but that means nothing to me! I am completely new to wordpress….haven’t got a clue in fact 🙁 * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245718) * when this problems start to appear? * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245719) * To be honest I don’t because I had a web/IT guy who used to do this for me however he seems to of done a disappearing act just when I actually need him! * I i’ve tried to work things out for myself but just keep getting this error and i’m getting desperate now! * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245721) * 500 internal error pages could be occured by many things. could you share your site link? * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245722) * [http://www.utilityright.co.uk](http://www.utilityright.co.uk) * Really appreciate your help 🙂 * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245724) * your site looks normal, i`m not getting 500 internal server error. * how often you get “500 internal server error” ? * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245725) * I really need to make changes and when I go to pages in the edit section I get this error. * How much do you know about changing wordpress sites? I need to change text and add a banner link to another site….do you know another way I can do this without using the control panel? * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245726) * i think its your host problems, contact them. what do you mean about “changing wordpress sites”? * i am pretty familiar with wordpress. i`ve a blog with over 300 pageviews/day * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245730) * Sorry i’m not technical at all. On two of the pages on my site I have banners to other companies such as BT and BG. I need to take one banner off and add a new one! Haven’t got a clue how to do this. I am currently reading various websites trying to learn how to do it ASAP. * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245731) * actually there are many methode to insert banner (or ads) so, it means many methode too to remove them. * you need control panel access (we talked about wordpress admin dashboard) to remove or change them. * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245733) * Great! Thought that might be the case. Oh well back to the drawing board…thanks for your help! * [Sugar Apple](https://wordpress.org/support/users/blacklizt/) * (@blacklizt) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245737) * you`re welcome. good luck * Thread Starter [Lynsay](https://wordpress.org/support/users/lynsay/) * (@lynsay) * [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245772) * Hi me again….sorry to bother you! I have now fixed my error 500 problem! 🙂 * Just wondered if you could give me any tips on how to add a new banner? * Lynsay Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Error 500- Internal Server Error’ is closed to new replies. ## Tags * [editing](https://wordpress.org/support/topic-tag/editing/) * [error 500](https://wordpress.org/support/topic-tag/error-500/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 14 replies * 2 participants * Last reply from: [Lynsay](https://wordpress.org/support/users/lynsay/) * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-21/#post-2245772) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics