Support » Plugin: CF7 Google Sheets Connector » Error 500, email sent and no logs

  • Resolved faviancyril

    (@faviancyril)


    I have turned on debug in the wp-config but somehow the log is still empty. Do I need to change read/write permission on the logs folder? I have followed all the instructions (copied all fields to sheets, lowercase sheet name) but still nothing shows up. Only difference is that I am using a multiple tab sheets.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hi @faviancyril,

    Can you make sure you are looking log file under the wp-content directory? Or you are referring log.txt file which you can open up via Google Sheet->Integration page?

    If you have just turned on WP_DEBUG then it’s not enough. Also, add the following and then check.

    define(‘WP_DEBUG_LOG’, true);

    define(‘WP_DEBUG_DISPLAY’, true);

    define(‘SCRIPT_DEBUG’, true);

    define(‘SAVEQUERIES’, true);

    Let me know.

    Thanks
    Abdullah

    faviancyril

    (@faviancyril)

    Im looking at the log file under the Google Sheets Integration. And yes I have added those settings to wp_config @westerndeal

    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    @faviancyril

    Can you check what error is printed under the debug.log file? The file would be created under WordPress wp-content folder.

    awienen

    (@awienen)

    I am having the same error on this.

    Can you please look into this. Including the Plugin is not recognizing that Contact From 7 is activated. when I try to activated as I had to deactivate because of the 500 issue this plugin is breaking my site.

    awienen

    (@awienen)

    Please help.

    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hi @awienen,

    Can you turn on WordPress debug to narrow down the issue of 500 error and not recognizing the activation of CF7?

    Add following code in wp-config.php before /* That’s all, stop editing! Happy publishing. */

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, true );
    define( ‘SCRIPT_DEBUG’, true );
    define( ‘SAVEQUERIES’, true );

    Then again activate the plugin and submit the form and see what exact error is printed and let us know.

    Note: The debug.log file would be created under the wp-content folder.

Viewing 6 replies - 1 through 6 (of 6 total)
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