Title: Error 500 Can’t access website
Last modified: April 17, 2019

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# Error 500 Can’t access website

 *  [cyclemike](https://wordpress.org/support/users/cyclemike/)
 * (@cyclemike)
 * [7 years ago](https://wordpress.org/support/topic/error-500-cant-access-website/)
 * I updated UpdraftPlus and then backed up my site using updraftplus. When I tried
   to log in I just got the Error 500 message. I have been getting a warning that
   I needed to update PHP but I didn’t know how to do that.
    I looked in the error
   log in the database and it is referring to something about PHP but I have no 
   Idea. I do have several backups saved in my google drive if that helps. I have
   no idea how to restore without using the Admin Panel in my website. Can anyone
   please help get the site restored?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-500-cant-access-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [lisa](https://wordpress.org/support/users/contentiskey/)
 * (@contentiskey)
 * [7 years ago](https://wordpress.org/support/topic/error-500-cant-access-website/#post-11440798)
 * Try this:
    do you have access to your webhosting account? using the file manager
   in Cpanel area of webhosting —- you can temporarily disable updrafts plus plugin
   by renaming the folder see if that helps so you can get into your admin panel.
 * consult with your webhosting vendor about PHP updates.
 *  [karader](https://wordpress.org/support/users/karader/)
 * (@karader)
 * [7 years ago](https://wordpress.org/support/topic/error-500-cant-access-website/#post-11440906)
 * I had the same problem, it happened because of PHP 5.6 and 7.x differences
 * I open Cpanel, “MultiPhp Manager”, choose the partition, change the PHP version
   7.0 as 5.6, apply, then when i login to admin panel again i deleted that plugin.
   and turn into 7.0 PHP in Cpanel

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error 500 Can’t access website’ is closed to new replies.

## Tags

 * [error 500](https://wordpress.org/support/topic-tag/error-500/)
 * [no access to website](https://wordpress.org/support/topic-tag/no-access-to-website/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [karader](https://wordpress.org/support/users/karader/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/error-500-cant-access-website/#post-11440906)
 * Status: not resolved

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