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  • Plugin Contributor Alex Gor

    (@alexgff)

    1.
    Usually 500 Internal Server Error is connected with wrong Apache configuration
    (missing module that is mentioned in htaccess or something like this).
    Check your error.log right after the error occurs for details.
    2.
    The script tries to get more memory than is limited by the ‘memory_limit’ parameter.

    Hey Alex,

    thank you for your fast response. We set the limit to 256MB. This is enough or? Sadly the error is still here. Our hoster told us, that there are to many redirections in the error.log? Maybe you can help us with that?

    Best regards
    Stefan

    Plugin Contributor Alex Gor

    (@alexgff)

    You can to do

    – Log in on your WordPress website.
    ​- Set site in development mode using ​plugin https://wordpress.org/plugins/maintenance/
    – Deactivate all non-WPGlobus plugin.
    – Switch your theme to a standard theme like Twenty Sixteen.
    – Test for the issue again. Does it still occur?

    If it still occurs:
    – Add a summary of the above steps to your bug report.

    If it doesn’t occur anymore:
    – Reactivate your theme.
    – Test for the issue.
    – If the problem reoccurred after reactivating, please add that information to your bug report.

    If it doesn’t occur with theme:
    – Reactivate all non-WPGlobus plugins one-by-one.
    – Test for the issue again after every plugin you reactivate.
    – If the problem reoccurred after reactivating one of your plugins, please add that information to your bug report.

    Plugin Author TIV.NET INC.

    (@tivnetinc)

    Re: “Too many redirections”

    You may have something in your site configuration telling that URLs with /en/ should be redirected to /. Then, WPGlobus tries to push back to /en/ and you have an endless loop.

    That “something” can come from your .htaccess file or from a redirection rule set by your theme or by a plugin. If the steps suggested by Alex won’t help then ask your hoster to find out the reason for this redirect.

Viewing 4 replies - 1 through 4 (of 4 total)
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