Title: Error 500
Last modified: June 6, 2018

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# Error 500

 *  Resolved [gilles846](https://wordpress.org/support/users/gilles846/)
 * (@gilles846)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-500-76/)
 * Hi, I have been using Events Manager for a while now, no problem. I played in
   the settings, don’t remember which one I changed, but now when I activate the
   plugin, I get an error 500. Try remove and install again, same result. Is there
   a way to completely remove any traces of the plugin or any remaining settings?
   Or, in which database table can I see and remove the plugin settings?
 * I did not change/add/remove any other plugin before the error happened.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Tim Vergara](https://wordpress.org/support/users/tim01/)
 * (@tim01)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-500-76/#post-10371313)
 * Under Event > Settings > Admin Tools. There is a Reset/Uninstall.
 *  Thread Starter [gilles846](https://wordpress.org/support/users/gilles846/)
 * (@gilles846)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-500-76/#post-10371352)
 * Hi, thanks for the reply. I know about that reset button as I did a parallel 
   install and saw it. The problem is that I cannot get to it. As soon as I activate
   the plugin, I get ‘error 500’, cannot access the dashboard.
 *  [Tim Vergara](https://wordpress.org/support/users/tim01/)
 * (@tim01)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-500-76/#post-10371436)
 * Have you tried deleting the folder events-manager and events-manager-pro inside
   the plugins folder and install a fresh one and try to activate again?
 * Alternative way is to delete the entries of EM Settings on Database. Under wp_options
   tables. (it may be different depending on your prefix) Try searching and deleting
   for any recurrence of **dbem_**. Settings have a prefix of dbem_
 * Try also on going to Dashboard > Settings > Permalinks and just hit Save. then
   try to activate plugin again.
 *  Thread Starter [gilles846](https://wordpress.org/support/users/gilles846/)
 * (@gilles846)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-500-76/#post-10374293)
 * Hi, the deleting folders did not make any changes. As for the database, after
   finding more than 300 hits containing dbem_ and deleting them, everything finally
   returned to normal. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error 500’ is closed to new replies.

 * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=1039078)
 * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [gilles846](https://wordpress.org/support/users/gilles846/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/error-500-76/#post-10374293)
 * Status: resolved