Title: Error 500
Last modified: September 1, 2016

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# Error 500

 *  Resolved [hellroselee](https://wordpress.org/support/users/hellroselee/)
 * (@hellroselee)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-500-606/)
 * Hi.
 * When trying to build this error appeared:
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, and inform them of the time the error
   occurred, and anything you might have done that may have caused the error.
 * More information about this error may be available in the server error log.
 * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument
   to handle the request.
 * __
 * I was suggested to contact my host!
 * Below is the response I received from my host.
 *  ” 1. max_execution_time = 180 we have tried to change it to “5000” but still
   get the same error.
 * 2. Total size of the backup is 1.64GB = the current thresholds that triggers 
   a warning is 150MB “
 * Any help with this would be amazing!
 * Thanks
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-500-606/#post-7465081)
 * Hey Hellroselee,
 * The quickest way to get your package to build is to create a file filter on your
   larger files, then manually move the larger files via FTP. Large sites on some
   budget hosts will have issues if you don’t…
 * Cheers~

Viewing 1 replies (of 1 total)

The topic ‘Error 500’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/error-500-606/#post-7465081)
 * Status: resolved