Title: Error 500
Last modified: July 1, 2025

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# Error 500

 *  [mmenken](https://wordpress.org/support/users/marleenmenken/)
 * (@marleenmenken)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-500-262/)
 * Goodmorning, I have been getting the message ‘Error 500’ for almost 16 hours 
   now. Refreshing it doesn’t help. All cookies deleted, doesn’t work. I can’t do
   anything. The website is down. I can’t even log in anymore. I got the error after
   I installed the plugin Local Google Fonts. Please help me.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-500-262%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Xaver](https://wordpress.org/support/users/xaverb/)
 * (@xaverb)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-500-262/#post-18535569)
 * Hi there!
   Sorry about that!, Can you remove the plugin via FTP for now? Please
   share some error logs to help us debug this further.You may also consider [Troubleshooting WordPress in 60 Seconds](https://kb.mailster.co/troubleshooting-wordpress-in-60-seconds/)
   Thanks!
 *  Thread Starter [mmenken](https://wordpress.org/support/users/marleenmenken/)
 * (@marleenmenken)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-500-262/#post-18535611)
 * Which FTP is safe to use?
 *  Plugin Author [Xaver](https://wordpress.org/support/users/xaverb/)
 * (@xaverb)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-500-262/#post-18535711)
 * Best to reach out to your host. Usually they have a way to access the files from
   there.
   Remove or rename the folder to disable the plugin. Check the error logs
   of your server for more details on the problem.
 * Best Regards!
 *  Thread Starter [mmenken](https://wordpress.org/support/users/marleenmenken/)
 * (@marleenmenken)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-500-262/#post-18535799)
 * Problem solved. I restored the last backup of my website before installing the
   plugin. Only downside: I can’t give details of error logs.
 * Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error 500’ is closed to new replies.

 * ![](https://ps.w.org/local-google-fonts/assets/icon-256x256.png?rev=3285815)
 * [Local Google Fonts](https://wordpress.org/plugins/local-google-fonts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/local-google-fonts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/local-google-fonts/)
 * [Active Topics](https://wordpress.org/support/plugin/local-google-fonts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/local-google-fonts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/local-google-fonts/reviews/)

## Tags

 * [error500](https://wordpress.org/support/topic-tag/error500/)
 * [website down](https://wordpress.org/support/topic-tag/website-down/)

 * 4 replies
 * 2 participants
 * Last reply from: [mmenken](https://wordpress.org/support/users/marleenmenken/)
 * Last activity: [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-500-262/#post-18535799)
 * Status: not resolved