Title: Error 500
Last modified: September 4, 2023

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# Error 500

 *  Resolved [Marko Andjelic](https://wordpress.org/support/users/maki187/)
 * (@maki187)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-500-240/)
 * Hello, I just installed w3 Cache plugin and first I got timeout error.
   After 
   some time, I managed to gain acess to wordpress by changing evrything to false
   in master.php of w3 config folder.But after disabling plugin in admin panel, 
   I just get HTTP Error 500.I deleted cache folder.Renamed w3 config folder and
   plugin folder, but just cant gain acess to website.Could sombady asist me on 
   this ?I checked in database, plugin is not activated under active_plugins
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-500-240%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-500-240/#post-17027194)
 * Hello [@maki187](https://wordpress.org/support/users/maki187/)
 * I am sorry about the issue you are experiencing and I am happy to assit you with
   this.
 * Nadam se da cemo uspeti ovo da resimo. Error 500 bi trebalo da bude logovan tako
   da ce debug.log da pokaze sta je uzrokovalo problem.
 * Pokusaj da komletno odstranis sve fajlove W3TC sa servera pa da vidimo da li 
   to pomaze.
    1. Pregledaj .htaccess/nginx.conf fajl (napravi bekap)
       W3TC popunjava .htaccess
       fajld direktivama da kontrolise nacin kesiranja Pocinje sekcija sa “#BEGIN W3TC
       Page Cache core” i “#END W3TC Page Cache core”.Izbrisi sve W3TC dorektive u .
       htaccess fajlu
    2. Izbrisi W3TC fajlove i foldere u wp-content
 *  - cache folder
    - w3tc-config folder
    - object-cache.php (ako postoji)
    - advanced-cache.php (ako postoji)
    - db.php (ako postoji)
    - upgrade folder
    - izbrisi w3-total-cache folder in wp-content/plugins/ (ako postoji)
 * Nakon sto je sve obrisano, W3TC ne utice na sajt i samo ponasanje sajta i servera.
   
   Ako ovo pomogne, ponovo instaliraj W3TC, ali obrati paznju da nemas slucajno 
   neki drugi plagin za kesiranje ili kesiranje na vise nivoa npr. na serveru.
 * Javi da li je usplelo!
 * Pozdrav!
 *  Thread Starter [Marko Andjelic](https://wordpress.org/support/users/maki187/)
 * (@maki187)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-500-240/#post-17028101)
 * Hvala puno na detaljnom objasnjenju, problem je resen i napravljen je mojom greskom.
   
   Kad si spomenuo debug, otisao sam isti da upalim, i videh da mi je ostao memory
   limit unet sa kojim sam pokusavao da resim sam problem plugina (mislio sam da
   je plugin preopteretio server).Tako da evo sad je sve funkcionalno, iako ne znam
   sta je zapravo izazvalo gresku sa samim pluginom.
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-500-240/#post-17030111)
 * Hello [@maki187](https://wordpress.org/support/users/maki187/)
 * Drago mi je da sada sve radi kako treba. Ako se pojavi jos neki problem, tu sam
   da pomognem.
 * Ako nije problem, bilo bi sjajno da postavis review [na ovoj stranici](https://wordpress.org/support/plugin/w3-total-cache/reviews/).
   To pomaze da pruzimo jos bolji plagin i uslugu korisnicima!
   Hvala unapred!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error 500’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/error-500-240/#post-17030111)
 * Status: resolved