Title: error 406 when logging in
Last modified: August 1, 2021

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# error 406 when logging in

 *  [bluecool13](https://wordpress.org/support/users/bluecool13/)
 * (@bluecool13)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-406-when-logging-in/)
 * hello,
    I have 2 wordpress sites hosted with inmotion hosting and I have having
   the same issue with both of them.
 * When I try to log in, on a desktop/laptop via multiple browsers (it all works
   fine on my android phone) I get the following error:
 * “Error 406 – Not Acceptable
    Generally a 406 error is caused because a request
   has been blocked by Mod Security. If you believe that your request has been blocked
   by mistake please contact the web site owner.”
 * I reached out to the hosting and they were able to pull the full error but were
   no further help:
 * `[Sun Aug 01 16:06:37.427986 2021] [:error] [pid 797269:tid 47213671229184] [
   client ] [client ] ModSecurity: Access denied with code 406 (phase 2). Operator
   EQ matched 0 at REQUEST_HEADERS. [file "/etc/apache2/conf.d/modsec_vendor_configs/
   IMH/rules/BASE_RULES.conf"] [line "17"] [id "96012"] [msg "POST request must 
   have a Content-Length header"] [severity "WARNING"] [tag "PROTOCOL_VIOLATION/
   EVASION"] [hostname "WEBSITE.org"] [uri "/wp-login.php"] [unique_id "YQb-zbBFiYA200jePUYr_wAC1QY"],
   referer: https://WEBSITE.org/wp-login.php`
 * Not sure what is causing this. I have also tried disabling mod security, when
   I try to login after that, When I hit the log in button, the fields go blank 
   and nothing else happens.
 * Thank you in advance for any help you might have.
    -  This topic was modified 4 years, 10 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-406-when-logging-in%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-406-when-logging-in/#post-14725169)
 * Try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).
 *  Thread Starter [bluecool13](https://wordpress.org/support/users/bluecool13/)
 * (@bluecool13)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-406-when-logging-in/#post-14793046)
 * I have disabled all plugins and themes, no effect. I am thinking that the issue
   is with the hosting company as both of my hosted sites have the same issue. The
   hosting company is not being helpful though.
    -  This reply was modified 4 years, 9 months ago by [bluecool13](https://wordpress.org/support/users/bluecool13/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error 406 when logging in’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [bluecool13](https://wordpress.org/support/users/bluecool13/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/error-406-when-logging-in/#post-14793046)
 * Status: not resolved

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