Title: Error 404 when installing wordpress on cpanel
Last modified: March 19, 2017

---

# Error 404 when installing wordpress on cpanel

 *  [mercedes2112](https://wordpress.org/support/users/mercedes2112/)
 * (@mercedes2112)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/)
 * Hello, I am having a big problem with the installation of wordpress in my cpanel.
 * This is what I´ve done so far.
 * -I´ve downloaded the wordpress zipped package.
    -I open it and edit the config.
   php file and I write the name of my database, the user, and the user password.
   I save and I zip it again. -I go to my cpanel and I upload the zipped file on
   the main folder. -I then go to [http://mercedesmedina.com/wp-admin/install.php](http://mercedesmedina.com/wp-admin/install.php)
   in my browser
 * Then it appears the following error:
 *  ¨Not Found
 * The requested URL /wp-admin/install.php was not found on this server.
 * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument
   to handle the request. ¨
 * Please can someone help me?
 * I dont know if im doing something wrong but I have surely followed all the steps
   in the 5 minute installation and also the detailed installation.
 * The site is [http://mercedesmedina.com/](http://mercedesmedina.com/)
 * Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [sinip](https://wordpress.org/support/users/sinip/)
 * (@sinip)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8932247)
 * You have to unzip the archive at your hosting and then start the installation.
   
   But why don’t you use Softaculous or whatever your hosting offers and install
   WP automatically?
 *  [chanceduponthis](https://wordpress.org/support/users/chanceduponthis/)
 * (@chanceduponthis)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8935347)
 * It’s much easier if you ask your web hosting company to help you install WordPress.
 *  [HudsonValleyWebDesign](https://wordpress.org/support/users/jaycbrf/)
 * (@jaycbrf)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8935295)
 * Do not edit the config.php before the install. The install writes the config.
   php.
 * Just create the database and db user.
 * You enter that info in during the install.
 *  Thread Starter [mercedes2112](https://wordpress.org/support/users/mercedes2112/)
 * (@mercedes2112)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8937750)
 * Hi [@sinip](https://wordpress.org/support/users/sinip/),
 * Yes, I have unzipped the file during the installation. I click on ¨extract¨ and
   then delete the zipped file and leave the rest.
 * Also, I´ve tried using the softaculous but it doesnt allow me because I had already
   created the database in my cpanel and the softaculous requires another database
   for wordpress. My hosting plan only includes 1 database.
 *  Thread Starter [mercedes2112](https://wordpress.org/support/users/mercedes2112/)
 * (@mercedes2112)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8937760)
 * thank you [@chanceduponthis](https://wordpress.org/support/users/chanceduponthis/)
   I think I will contact my hosting right away and ask for help.
 *  [sinip](https://wordpress.org/support/users/sinip/)
 * (@sinip)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8938164)
 * Well, if you’ve unzipped the WordPress package then it creates folder first, 
   so unless you’ve moved everything to /public_html/ now all files sit in the folder
   named by the package and the proper way to start install would be [http://mercedesmedina.com/wordpress/](http://mercedesmedina.com/wordpress/)
   or whatever was the filename.
 * Anyway, I don’t know why are you making your life complicated. Just delete that
   folder and start usual Softaculous install. Fill in database details when asked
   and it will be done in a few minutes.
    -  This reply was modified 9 years, 1 month ago by [sinip](https://wordpress.org/support/users/sinip/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error 404 when installing wordpress on cpanel’ is closed to new replies.

## Tags

 * [error 404](https://wordpress.org/support/topic-tag/error-404/)
 * [error installation](https://wordpress.org/support/topic-tag/error-installation/)
 * [wordpress installation](https://wordpress.org/support/topic-tag/wordpress-installation/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 6 replies
 * 4 participants
 * Last reply from: [sinip](https://wordpress.org/support/users/sinip/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/error-404-when-installing-wordpress-on-cpanel/#post-8938164)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics