Title: Error 403 Forbidden
Last modified: August 31, 2016

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# Error 403 Forbidden

 *  Resolved [kyagi](https://wordpress.org/support/users/kyagi/)
 * (@kyagi)
 * [10 years ago](https://wordpress.org/support/topic/error-403-forbidden-20/)
 * Error on update compaign in [MyMail plugin](http://codecanyon.net/item/mymail-email-newsletter-plugin-for-wordpress/3078294)…
   latest version compatible with wp4.5
 * _403 Forbidden_
 * A potentially unsafe operation has been detected in your request to this site,
   and has been blocked by Wordfence.
 * If you are an administrator and you are certain this is a false positive, you
   can automatically whitelist this request and repeat the same action.
 * I checked “I am certain this is a false positive.” and refreshed the page and
   am still presented with the 403 message.
 * In php error.log I didn’t find anything…
 * How to put this plugin in whitelist?
 * Regards,
    Giuseppe
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WFMattR](https://wordpress.org/support/users/wfmattr/)
 * (@wfmattr)
 * [10 years ago](https://wordpress.org/support/topic/error-403-forbidden-20/#post-7304067)
 * Hi Giuseppe,
 * Can you try setting the firewall back to Learning Mode, completing the action
   you were trying to do, and then setting the firewall to “Enabled” again?
 * If it does not work, is your site running on a Windows server? We do have a fix
   coming for Windows servers in the next release, for cases where the options cannot
   be saved.
 * If you need to disable the firewall and cannot set it back to Learning Mode or
   Disabled on the firewall page, we have instructions to disable it another way,
   here:
    [https://docs.wordfence.com/en/Web_Application_Firewall_FAQ#Disabling_the_firewall](https://docs.wordfence.com/en/Web_Application_Firewall_FAQ#Disabling_the_firewall)
 * -Matt R
 *  Thread Starter [kyagi](https://wordpress.org/support/users/kyagi/)
 * (@kyagi)
 * [10 years ago](https://wordpress.org/support/topic/error-403-forbidden-20/#post-7304101)
 * Thank you Matt,
    Yes I’m on windows server 2012R2 and php7, for now I’ve disabled
   the firewall with this in wp-config.php define(‘WFWAF_ENABLED’, false);
 * Regards,
    Giuseppe
 *  Plugin Author [WFMattR](https://wordpress.org/support/users/wfmattr/)
 * (@wfmattr)
 * [10 years ago](https://wordpress.org/support/topic/error-403-forbidden-20/#post-7304144)
 * Hi Giuseppe,
 * Great, sorry for the inconvenience. Once the next version is released and the
   site is updated, you should be able to enable the firewall again by removing 
   that line from the wp-config.php again.
 * -Matt R
 *  [David](https://wordpress.org/support/users/dcrabill/)
 * (@dcrabill)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-403-forbidden-20/#post-7304199)
 * I also had this issue and wanted to confirm that putting the site into Learning
   Mode worked for me. I had to try it a couple times, but eventually it allowed
   me to send mail, and it added a whitelist entry.
 *  [abdulazeesml](https://wordpress.org/support/users/abdulazeesml/)
 * (@abdulazeesml)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-403-forbidden-20/#post-8244384)
 * Hi WFMattR,
 * Great your Job. thankyou

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error 403 Forbidden’ is closed to new replies.

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 * 5 replies
 * 4 participants
 * Last reply from: [abdulazeesml](https://wordpress.org/support/users/abdulazeesml/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/error-403-forbidden-20/#post-8244384)
 * Status: resolved