Support » Fixing WordPress » Error 403

  • This http://portaldeguacui.com.br has been experiencing a number of issues, including failure to verify ownership on Google. Other than that, it does not share properly on Facebook and the link to the Event page does not work anymore.
    By doing a check in the site http://web-sniffer.net/ I got the following message:

    ]Status: HTTP/1.1 403 Forbidden
    Date: Wed, 07 Dec 2016 20:31:26 GMT
    Server:Apache
    X-Powered-By:PHP/5.4.45
    Link: <http://portaldeguacui.com.br/wp-json/&gt;; rel=”https://api.w.org/”
    Vary: Accept-Encoding,User-Agent
    Content-Encoding:gzip
    Content-Length:49715
    Connection:close
    Content-Type: text/html; charset=UTF-8

    I would love to find a solution to these problems and have already researched and tried various suggestions without success.
    “I changed the template;
    – Refreshed folder and file settings;
    – I disabled the plugins and cleaned the cache and the error persists;

    Thanks in advance for any help and apologies for bad English. Thank you.

    • This topic was modified 3 years, 7 months ago by lenio.
    • This topic was modified 3 years, 7 months ago by Jan Dembowski.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    This is obviously not related to WordPress, i put a screenshot here, basically all your resources (images, so on) are in HTTP 403, it often happens when you forget to pay a provider or so.

    http://dl.free.fr/pyoItF4Cb

    After, I guess you paid your host, and know about it, but sometimes if the webserver (apache, nginx) is badly configured it can happen too.

    Hope it helps,

    EDIT : link i gave was full of advertising, i put a direct link to a french isp, with direct download to see screenshot, sorry

    • This reply was modified 3 years, 7 months ago by Digico Paris. Reason: first link full of advertising

    Hello, thank you for your attention.

    Focus on a plan with an annual plan and a research site. Common, then this is not the problem. I’ll check with their support to see that there’s something to be done.

    The image you submitted is highlighted in a URL referring to the template but I do not know how to proceed.

    Thank you for your attention.

    Some of my text was confusing (Google Translate).
    I meant that my Host is paid and I have an annual plan. The site is working. These errors cause some problems as I mentioned before.

    I contacted the Host and they “Restart FireWall” and everything is resolved. Thank you again.

Viewing 4 replies - 1 through 4 (of 4 total)
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