Title: Error 403
Last modified: July 4, 2020

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# Error 403

 *  Resolved [DBAZA](https://wordpress.org/support/users/bricmor/)
 * (@bricmor)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/error-403-28/)
 * hi,
 * just installed your plugin and received the following:
 * Error 403 The provided API key has an IP address restriction. The originating
   IP address of the call (xxxxxxxxxx) violates this restriction. : forbidden
 * please advise?
 * darryn
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-403-28%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [wpvideogallery](https://wordpress.org/support/users/wpvideogallery/)
 * (@wpvideogallery)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/error-403-28/#post-13072129)
 * Your website seems to be offline. So, we are not able check the issue page directly.
 * But, the error message itself is self-explanatory. Most likely, the IP address
   of your server isn’t in the allowed IPs list of the key and for this reason the
   API returns the error.
 * You should visit Google console, load the project that the API key belongs to
   and edit the key configuration by either removing all restrictions or by adding
   the IP address of your server to the allowed referrer IPs list.

Viewing 1 replies (of 1 total)

The topic ‘Error 403’ is closed to new replies.

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## Tags

 * [error 403](https://wordpress.org/support/topic-tag/error-403/)

 * 1 reply
 * 2 participants
 * Last reply from: [wpvideogallery](https://wordpress.org/support/users/wpvideogallery/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/error-403-28/#post-13072129)
 * Status: resolved