Support » Plugin: WP Mail SMTP by WPForms » Error 401

  • Resolved Jan

    (@jannetto96)


    Hi!
    I receive this error although I follow all the instructions. How to solve this issue?

    
    Mailer: Gmail
    {
    "error": {
    "code": 401,
    "message": "Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.",
    "errors": [
    {
    "message": "Login Required.",
    "domain": "global",
    "reason": "required",
    "location": "Authorization",
    "locationType": "header"
    }
    ],
    "status": "UNAUTHENTICATED"
    }
    }
    • This topic was modified 2 months, 3 weeks ago by Jan.

    The page I need help with: [log in to see the link]

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  • Plugin Support Darshana

    (@darshanaw)

    Hi @jannetto96,

    Thanks for reaching out. Your error indicates your Google account is not connected properly. When you get a chance, could you please share what happens when you click on ‘Allow plugin to send emails using your Google account’ button?

    Make sure that you have configured the Google App by following the steps here.

    Thanks!

    Plugin Support Darshana

    (@darshanaw)

    Hi @jannetto96 – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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