Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirect (4 posts)

  1. jawdatrana
    Posted 3 years ago #

    I get the following message when i access:

    This webpage has a redirect loop
    The webpage at http://zeemaxventure.com/wp-admin/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
    Here are some suggestions:
    Reload this webpage later.
    Learn more about this problem.
    Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

    front end of the website is in working state, i tried to access the back-end using this url:

    first it redirects to the same error page, bt when i accessed the front-end it was logged in.
    Now the problem is im logged-in as admin but all the back-end pages (dashboard, edit page, etc etc) are showing error 404

    The site was functioning well, and as far as i remember i didnt made any change in the template since 1 month.
    Kindly help me solve this issue, its urgent, i have to update my client

  2. Tara
    Volunteer Moderator
    Posted 3 years ago #

    have you tried:
    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).

  3. jawdatrana
    Posted 3 years ago #

    t-p: i tried deactivating all the plugins, but it makes no change. I still cannot access admin dashboard

  4. jawdatrana
    Posted 3 years ago #

    i also changed the name of plugin directory, there is no mu-plugin directory in this case

Topic Closed

This topic has been closed to new replies.

About this Topic