Title: Error!
Last modified: January 25, 2024

---

# Error!

 *  Resolved [hanzibox](https://wordpress.org/support/users/hanzibox/)
 * (@hanzibox)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/)
 * Hello.
 * Since I updated to the latest version a few days ago it keeps on returning this
   error message:
 * 
   **Compact Audio Player Error! The mp3 file URL that you entered in the “fileurl”
   parameter looks to be invalid. Please enter a valid URL of the audio file.**
 * It’s been working perfectly well until then and there’s nothing wrong with the
   audio links. What’s happening? Is it possible to go back to a previous version?
 * Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1851%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Thread Starter [hanzibox](https://wordpress.org/support/users/hanzibox/)
 * (@hanzibox)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17373310)
 * I just figured out where the problem is. It seems it’s because the mp3 file name
   uses Chinese characters, but that hasn’t been a problem at all since now. Is 
   it possible to fix this problem as I have hundreds of files named like that? 
   Othewise I will have to change them one by one :-O
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17374307)
 * Thank you for reaching out to us. I checked your URL above and when I click on
   the paly button for “shān” it works. So I guess this is not what you are talking
   about. What shortcode are you currently using? I would like to run a test on 
   my dev site.
 * Thank you.
 *  [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/)
 * (@cleuenberg)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17374871)
 * I do currently experience the same issue: Files containing non-latin characters(
   e.g. משכנתאות-20-שניות.mp3) are causing the player shortcode to output this error
   message. I would appreciate fixing this soon!
 *  Thread Starter [hanzibox](https://wordpress.org/support/users/hanzibox/)
 * (@hanzibox)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17375011)
 * It’s Ok now cause I reversed to the previous version of the plugin. I cannot 
   show you a sample page cause that would meant my visitors would experience the
   error. But the problem, as Christian points out, comes with non-latin characters.
   I changed the file name and it worked. Please let us know when the issue is fixed
   so we can keep on using this wonderful plugin updated.
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17375055)
 * Thank you both for providing more information. I have submitted a message to 
   the developers to investigate further your findings.
 * Kind regards.
 *  Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17378286)
 * We have updated the plugin to try to handle the non-latin characters in the fileurl
   parameter. Please upgrade the plugin and check it out.
 *  [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/)
 * (@cleuenberg)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17380402)
 * [@mra13](https://wordpress.org/support/users/mra13/) Thanks for updating the 
   plugin. Unfortunately I am still having this issue while calling the shortcode
   within my PHP function:
 *     ```wp-block-code
       do_shortcode('[sc_embed_player fileurl="'.$attr_audio_01['src'].'"]')
       ```
   
 * When the file name contains Umlauts (ä, ö, ü) or any other non-latin character(
   e. g. Hebrew) I still get this error message:
 * > Compact Audio Player Error! The mp3 file URL that you entered in the “fileurl”
   > parameter looks to be invalid. Please enter a valid URL of the audio file.
 * Two examples for non working files:
 *     ```wp-block-code
       tausendkind-TV-Spot-2017-Herbst-Winter-Kindermöbel-YouTube-720p-1.mp3
       ```
   
 *     ```wp-block-code
       משכנתאות-20-שניות.mp3
       ```
   
 * Hope you can take a further look into this issue. Thanks in advance!
 *  [Gogaku](https://wordpress.org/support/users/gogakufr/)
 * (@gogakufr)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17380730)
 * Hello.
 * I’m using kanji characters so I have the same issue.
   I have more than 8k audio
   working with this plugin so I had to go back to the previous version for now.
   I hope this issue will be fixed soon.
 * Thank you very much.
 *  [renWeb](https://wordpress.org/support/users/renweb/)
 * (@renweb)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17382763)
 * Hi. I had the same problem and it turned out to be the same issue as the previous
   one. Now that a wrapper has been added for use in block themes, the full url 
   is required for the fileurl paramater.
   Instead of “/wp-content/uploads/2020/05/
   filename.mp3”it now requires“[https://domain-name.com/wp-content/uploads/2020/05/filename.mp3](http://www.example.com/wp-content/uploads/my-music/mysong.mp3)“
 * Fortunately, I don’t have 100’s of shortcodes to update 🙂
    -  This reply was modified 2 years, 4 months ago by [renWeb](https://wordpress.org/support/users/renweb/).
 *  [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/)
 * (@cleuenberg)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17386710)
 * I did a rollback to version 1.9.9 which works just fine. Hope you can fix the
   issue in order to be able to update the plugin to it’s latest version again …
 * Thanks in advance!
    -  This reply was modified 2 years, 4 months ago by [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/).
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17389369)
 * Thank you for reporting this issue. I have submitted a message to the developers
   to investigate further this issue.
 * Kind regards.
 *  Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1851/#post-17401842)
 * Hi, We have released a new update to the plugin that should allow relative URLs
   to work. Please upgrade the plugin when you can to see if this works better for
   you.
 *  [Gogaku](https://wordpress.org/support/users/gogakufr/)
 * (@gogakufr)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-1851/#post-17493989)
 * Hi!
 * It’s still doesn’t work completly for me.
   Some audio has this error:
 * Error occurred when trying to fetch the file using wp_remote_get(). cURL error
   7: Failed to connect to [my website] port 443: Connection refused.
 * So, I had to rollback to the version 1.9.9 again.
 * Could someone help me with this issue?
 * Thanks.
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-1851/#post-17495541)
 * [@gogakufr](https://wordpress.org/support/users/gogakufr/) please start a new
   support thread. It makes it much easier for us to manage. You can add reference
   to this support thread if you like.
 * Kind regards.

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘Error!’ is closed to new replies.

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 * 14 replies
 * 6 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/error-1851/#post-17495541)
 * Status: resolved