Title: ERROR
Last modified: May 23, 2023

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# ERROR

 *  Resolved [Gestoría](https://wordpress.org/support/users/tiser/)
 * (@tiser)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/)
 * Hello Jordi, I get this problem all the time, thanks
 * Error while calling OpenAI: The server had an error while processing your request.
   Sorry about that! You can retry your request, or contact us through our help 
   center at help.openai.com if the error persists. (Please include the request 
   ID c684e648f5263e544174044335d182c7 in your message.)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16760811)
 * Hi,
 * Unfortunately, this error comes from OpenAI, so on my side, I have no idea what’s
   going on 🙁 It seems like there might be an issue with your OpenAI account.
 *  Thread Starter [Gestoría](https://wordpress.org/support/users/tiser/)
 * (@tiser)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16760827)
 * Thank you very much Jordy
 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16760834)
 * You found the issue in your account?
 *  [presqiuge](https://wordpress.org/support/users/presqiuge/)
 * (@presqiuge)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16761275)
 * I have exact same problem and there is no issue with my opnen AI account.
 *  Thread Starter [Gestoría](https://wordpress.org/support/users/tiser/)
 * (@tiser)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16761277)
 * Now it works, I think the problem is OpenAI, thanks Jordy
 *  [presqiuge](https://wordpress.org/support/users/presqiuge/)
 * (@presqiuge)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16761286)
 * Looks like it works for a bit and then get this error all over again. Started
   happening after the latest AI engine update
 *  Thread Starter [Gestoría](https://wordpress.org/support/users/tiser/)
 * (@tiser)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16761304)
 * Yes, it works at times

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘ERROR’ is closed to new replies.

 * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928)
 * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/)
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 * 7 replies
 * 3 participants
 * Last reply from: [Gestoría](https://wordpress.org/support/users/tiser/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/error-1787/#post-16761304)
 * Status: resolved