Title: Error
Last modified: August 11, 2022

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# Error

 *  Resolved [ruedesiree](https://wordpress.org/support/users/ruedesiree/)
 * (@ruedesiree)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/error-1681/)
 * Hi Dear,
    It was working well but not anymore; I have this issue : MailPoet 3
   Subscriber added to lists, but confirmation email failed to send: I installed
   the plugin : Wise Builds cURL Options and i fill up as it is recommanded. My 
   api key is ok. Settings looks ok too. I ask to get a confirmation on my email
   adress but i didn”t received anything. I uncheck the captcha option. I need help…
   I Look forward to read you… THX
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1681%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/error-1681/#post-15907256)
 * Hi there [@ruedesiree](https://wordpress.org/support/users/ruedesiree/),
 * I see that sending is currently paused for the account connected to your ruedesiree.
   fr domain, which would be the reason your confirmation emails are not sending
   anymore.
 * Please contact us via [https://www.mailpoet.com/support/sales-pre-sales-questions/](https://www.mailpoet.com/support/sales-pre-sales-questions/)
   and include a link to this thread.
 * We’ll be able to provide you with more private account-related information there.
   Thank you!
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-1681/#post-16026150)
 * Hi there [@ruedesiree](https://wordpress.org/support/users/ruedesiree/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/error-1681/#post-16026150)
 * Status: resolved