Title: Error
Last modified: March 10, 2022

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# Error

 *  Resolved [Admingrosir](https://wordpress.org/support/users/admingrosir/)
 * (@admingrosir)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-1629/)
 * Failed to load Speed Scores
    An error occurred while trying to communicate with
   the site REST API. Extra debug info: {“requestInitiator”:”[https://www.mobileroxy.com/wp-admin/admin.php?page=jetpack-boost&#8221](https://www.mobileroxy.com/wp-admin/admin.php?page=jetpack-boost&#8221);,”
   requestUrl”:”[https://www.mobileroxy.com/wp-json/jetpack-boost/v1/speed-scores/refresh&#8221](https://www.mobileroxy.com/wp-json/jetpack-boost/v1/speed-scores/refresh&#8221);,”
   requestArgs”:{“method”:”post”,”mode”:”cors”,”headers”:{“Content-Type”:”application/
   json”}},”originalErrorMessage”:”TypeError: Kehilangan jaringan koneksi.”}
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1629%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-1629/#post-15447687)
 * Hey [@admingrosir](https://wordpress.org/support/users/admingrosir/)
 * I tried to load your website and it is very slow at this moment, causing this
   error:
 * `Error: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes
   received`
 * Your host is limiting concurrent PHP connections. Please confirm with your host
   that there is no block from their end. Also, please confirm if they are limiting
   incoming and outgoing connections over XML-RPC.
 * Jetpack needs to be able to send and receive network requests at the same time,
   which means it needs concurrent PHP processes. Most commonly, asking your host
   to change the PHP_FCGI_CHILDREN setting to 2 will solve this issue.
 * Once the host confirms they have done this, please try re-connecting Jetpack 
   by following the steps here:
 * > [https://jetpack.com/support/reconnecting-reinstalling-jetpack/](https://jetpack.com/support/reconnecting-reinstalling-jetpack/)
 * Let me know if you have any questions.
 * My best regards,
 * Michelle
 *  Thread Starter [Admingrosir](https://wordpress.org/support/users/admingrosir/)
 * (@admingrosir)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-1629/#post-15451135)
 * Alright, thanks for the info and explanation for the directions.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Admingrosir](https://wordpress.org/support/users/admingrosir/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/error-1629/#post-15451135)
 * Status: resolved