Title: Error 13113
Last modified: August 31, 2016

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# Error 13113

 *  Resolved [readyunderwear](https://wordpress.org/support/users/readyunderwear/)
 * (@readyunderwear)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/error-13113/)
 * Just saw the following error for the first time:
 * Error Code: 13113
    Error Severity Code: Error Short Error Message: Buyer Cannot
   Pay. Detailed Error Message: The Buyer cannot pay with PayPal for this Transaction.
 * Payment was unsuccessful via PayPal Express and buyer used an alternate method.
 * Recently updated to latest plugin version 1.1.9.1. I believe this is the first
   time a customer has tried to use PayPal since upgrading.
 * What is the cause of this error?
 * [https://wordpress.org/plugins/paypal-for-woocommerce/](https://wordpress.org/plugins/paypal-for-woocommerce/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [readyunderwear](https://wordpress.org/support/users/readyunderwear/)
 * (@readyunderwear)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/error-13113/#post-6983476)
 * Addendum: I did go to the plugin settings page and save after upgrading. I did
   not make any settings changes.
 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/error-13113/#post-6983477)
 * This does not have to do with the update, so no worries there.
 * If you ever get an error that you’re unsure about it can help to look at this
   [list of PayPal API error codes](https://developer.paypal.com/docs/classic/api/errorcodes/).
   It contains an additional column with more details that the API doesn’t include
   in its response.
 * In this case it shows the following for error code 13113:
 * > Inform the buyer that PayPal declined the transaction and to contact PayPal
   > Customer Service for more information.
 * This means that something about the buyer’s PayPal account is not correct and
   needs to be fixed before they will be able to make any payments via PayPal. This
   could be a limited access account or a suspended account, for example.
 * As the error says, the buyer would have to contact PayPal to figure out exactly
   what’s going on here.
 *  Thread Starter [readyunderwear](https://wordpress.org/support/users/readyunderwear/)
 * (@readyunderwear)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/error-13113/#post-6983478)
 * Excellent, thanks for the quick response!
 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/error-13113/#post-6983482)
 * No problem! If you have a moment to [leave a review for the plugin](https://wordpress.org/support/view/plugin-reviews/paypal-for-woocommerce)
   that would be greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error 13113’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paypal-for-woocommerce_dce4f5.svg)
 * [PayPal for WooCommerce](https://wordpress.org/plugins/paypal-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paypal-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paypal-for-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [angelleye](https://wordpress.org/support/users/angelleye/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/error-13113/#post-6983482)
 * Status: resolved