• I’m facing this error while adding a new theme or plugin to my website

    “An unexpected error occurred”

    please help fix the issue ASAP.


    • This topic was modified 2 weeks, 6 days ago by Steve Stern. Reason: removed many redundant links. spammer?

    The page I need help with: [log in to see the link]

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  • This may be a plugin or theme conflict. Does it happen with any plugin or theme you are installing? Could you retrace and share the steps when you get this error.

    Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/

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